BG Insurance Reviews

Name: BG Insurance
Rating: 4.23

4.2 Rating 791 Reviews

84 %

of reviewers recommend BG Insurance

Company Reviews

Questions

Metrics

4.2

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with and reasonable cost just what I needed”

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Posted 8 years ago

“They gave sufficient time to get all the documents together and wait for the v5”

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Posted 8 years ago

“I have took out a policy today with BG - after reading the reviews i am worried now! the process today took nearly 50 mins and I had already put all the information in myself online! the advisor kept putting me on hold - longest time was for 8 minutes and no apology when she came back on the line ! (basics in Customer Service ?) I needed the insurance to start straight away as needed to drive car today , the customer adviser said i was insured but i drove the car today feeling unsure about what she had told me ! I have not had an email yet to confirm my insurance - (8 hours later ! ) so i am just taking her word for it that I am insured ... in the past with other insurance companies i get an email straight away to confirm ! I hope i can come back on this site in a few weeks and say I was wrong for doubting them ! will keep you undated ...”

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Posted 8 years ago

“Very helpful awaiting a reply regarding charges for a change . Person who set it up for me was really helpful”

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Posted 8 years ago

“They dealt with our queries satisfactory txt255”

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Posted 8 years ago

“We had some queries and they dealt with them very well”

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Posted 8 years ago

“Answered all my questions on 1st time camper policy”

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Posted 8 years ago

“As usual great staff when buying the insurance and definately beat the rest in price but dont get if there is a chance you may need to cancel before exiry date. Had to pay two lots of cancellation fees one from the insurance company and one from the broker. Expected about £80 back got £28 !!”

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Posted 8 years ago

“Do not use this company . we found them dishonest and the amount of paperwork requied was just not worth the i am now locked into a company i do not trust .Unhappy cuttomer june peggs from suffolk”

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Posted 8 years ago

“Excellent and very professional. They got me a great deal. TXT588”

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Posted 8 years ago

“Excellent customer service and professional staff. They gave me an outstanding deal.”

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Posted 8 years ago

“Helpful customer services on taking a new policy, they also beat comparison website's prices for identical underwriters policy. So far a first class service, better than my previous broker by miles!”

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Posted 8 years ago

“The best price, but the mass of emailed attachments was confusing and contradictory. Also, the customer service don't respond!”

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Posted 8 years ago

“Great Inititial contact, Smooth process. Good value. Good follow up communication”

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Posted 8 years ago

“Brilliant customer service and cheap insurance. TXT209”

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Posted 8 years ago

“After looking around Barry Grainger provided the best deal and cheapest”

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Posted 8 years ago

“Having being a previous customer for several years (but went with a different insurer last year as it was a lot cheaper) I stupidly thought it would be straight forward renewing the same vehicle same drivers at the same address but no, after several emails from different people regarding driving licences no claims discount it took weeks, wasn`t worth the hassle for a few pound`s,”

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Posted 8 years ago

“Good value cover. The only downside is the extremely lengthy phone questionnaire, which duplicates the questions already answered online. Otherwise excellent, very quick to answer the phone, always friendly and courteous. TXT97”

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Posted 8 years ago

“very good professionals”

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(Car Insurance) - Posted 8 years ago

“Good service competitive price”

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Posted 8 years ago

BG Insurance is rated 4.2 based on 791 reviews