BG Insurance Reviews

Name: BG Insurance
Rating: 4.23

4.2 Rating 791 Reviews

84 %

of reviewers recommend BG Insurance

Company Reviews

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Metrics

4.2

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with this company 1 year moved house and never had a problem only thing is my renewed price went up £17 but I've had no issues at all quite like them been helpful everytime I've called. Think I'll still use them again cos they have actually given me the cheapest quote.”

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Posted 8 years ago

“DO NOT use this company they have completely messed us about and cancelled our insurance without even telling us so now we are going to have to go to court not to mention the expense and stress it has caused us. They are are a complete scam I would warn anyone not to waste your money with them as they might be cheap but it goes to show that you get what you pay for!!!! STAY AWAY”

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Posted 8 years ago

“DO NOT use this company, we did a quote online whilst away for a month and came back to a cancellation letter as needed some documents? Thank god our car wasn't stolen whilst we were away or we would have been stuffed! Should have walked away then but so desperate to get car sorted and jet lagged we just called them, we backed and forthed with all sorts of documents they wanted. We kept sending they kept not receiving?? Eventually all got sorted, our renewal was then due and we were going to go elsewhere because of the hassle previously but we were already with them and their quote ended up being the cheapest so what's the worst that could happen? We called to renew and were told we had to fill some thing in on line which my husband ended up doing 3 times!!! We had paid our insurance in full and as far as we were concerned we were all sorted and paid for until July 2016, that was until in Feb 2016 my husband who incidentally was driving our 6 year old home from his marshal arts class was stopped by the police for driving with no insurance?? They had cancelled it in December and not even told us, when my husband rang to ask what had happened and why he hadn't received a letter they said they were not a paper based company? Apparently they had emailed him yet we never received that email as it was sent to an old email address and they simply did not care, they have caused us so many problems it cost us £200 to get our car out of the pound, money on new insurance as well as my husband now having to go to court next week to prove we had no idea. They may be cheap but I would advise anyone to stay the hell away from them. We have 7 years no claims, my husband is a teacher and we have a 1 year and 6 year old why the hell would we not have insurance, we are good paying citizens and this has caused us so much stress. We could have accepted liability and had 6 points on our licence and a further £300 fine but that's not fair and why should we just because they couldn't be arsed sending us a letter, calling us or getting a read receipt from the email they sent out. Even the police said brokers are buggers for doing this, do not waste your money on these scum bags! Hopefully we will get justice next week and get back the money they have cost us but honestly I know a lot of people have put on here nice customer service and all that but we can't be the only people they have done this to!”

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Posted 8 years ago

“Made a claim for window chip repair. Staff were helpful and process easy enough. TXT152”

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(Car Insurance) - Posted 8 years ago

“Made a claim for window chip repair. Staff were helpful and process easy enough. TXT152”

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(Car Insurance) - Posted 8 years ago

“Very good insurance price and good communication. Only small issue wad dvla licence code on dvls website was taking some time to generate but not insurers fault. Code txt 958”

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(Car Insurance) - Posted 8 years ago

“Relatively easy to arrange insurance. Only small issue was dvla licence check codes not always generating on dvla website so a little tedious to obtain this code for insurers.”

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(Car Insurance) - Posted 8 years ago

“Relatively easy to arrange insurance. Only small issue was dvla licence check codes not always generating on dvla website so a little tedious to obtain this code for insurers.”

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(Car Insurance) - Posted 8 years ago

“Keep insurance cheap and always try to keep prices low if u increase miles at the start of your policy. They require 2 years minimum driving experience though.”

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Posted 8 years ago

“very helpfull and friendly professional staff”

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(Car Insurance) - Posted 8 years ago

“Fantastic communication throughout. Really pleased. TXT965”

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(Van Insurance) - Posted 8 years ago

“Excellent service and communication throughout the whole process. Very happy.”

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(Van Insurance) - Posted 8 years ago

“Great cheap insurance with brilliant customer services TXT966”

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(Car Insurance) - Posted 8 years ago

“Very good reliable service got me back on the road because because it was affordable thank you recommend these to anyone who asks Txt948”

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(Car Insurance) - Posted 8 years ago

“Efficient service and good price. Pleased with product so far. Recommended. Txt946”

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(Car Insurance) - Posted 8 years ago

“I filled in my details on a compare site then called to take out the policy and check everything was correct they were very helpful and went though it all with me ... It was a good price .. I also couldn't find my driving licence and they were happy to give me a little longer till I got a new one to forward them the details ... I would recommend them to family and friends”

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(Van Insurance) - Posted 8 years ago

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(Van Insurance) - Posted 8 years ago

“Absolutely great communications, good overall level of service, well spoken and attentative staff. Cheap as well.”

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(Van Insurance) - Posted 8 years ago

“Managed to get my insurance for the same price as last year. I have no complaints with the service I have received and would not hesitate recommending them to friend and family. Also find their prices to be competitive.”

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Posted 8 years ago

“Terrible experience with BG - would have chosen 0 stars if it was an option. Most unhelpful, rude and expensive insurance company I have ever had, or known anybody to ever have. Do not buy your insurance with them just because they are a bit cheaper. I wish that I had paid the extra £200 and not bothered with them!!”

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Posted 8 years ago

BG Insurance is rated 4.2 based on 791 reviews