BG Insurance Reviews

Name: BG Insurance
Rating: 4.23

4.2 Rating 791 Reviews

84 %

of reviewers recommend BG Insurance

Company Reviews

Questions

Metrics

4.2

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly helpful staff made it easy to set up the insurance.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“4 day delay in sending digital copies of insurance documents, despite payment having been processed at P.O.S immediately. Was assured would receive calls and didn't. Although polite, service leaves MUCH to be desired. Wouldn't choose again with hindsight.”

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Posted 9 years ago

“Good service thus far Ref CH148”

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(Car Insurance) - Posted 9 years ago

“So far i am very pleased with the provider.”

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(Car Insurance) - Posted 9 years ago

“Very poor service, doscuments sent not received, no response to emails although acknowlegements sent. Wouldn't recommend or use again”

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Posted 9 years ago

“I have never done anything like compare things on line as I am a bit of a dinosaur but you made it easy for me thank you as I am not computer literate but I try. I am now insured and telling my friends and family how easy it was so try it and save some money like I did”

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Posted 9 years ago

“Ch137 Very easy to set up costomer care team are really helpful happy all round”

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(Car Insurance) - Posted 9 years ago

“Good service ch140”

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(Car Insurance) - Posted 9 years ago

“Simple to complete and dealt with a friendly team. Reference ch136”

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(Car Insurance) - Posted 9 years ago

“I currently hold 2 policies through BG insurance and I took the second policy out with themselves due to the service I received whilst buying the first. Although the second policy wasn't the cheapest quote I received, I believe that the service provided by BG insurance is worth the few extra pounds difference.”

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(Car Insurance) - Posted 9 years ago

“Proof of address would not be necessary to obtain the car insurance as long as You ask for photocopies of driving licence. Not possible to buy straight online is a small disadvantage too. Apart of above all sounds good yet. Greetings”

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(Car Insurance) - Posted 9 years ago

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(Car Insurance) - Posted 9 years ago

“They were fantastic to deal with very helpful,Quick with my documents being e-mailed to me and I would have no problem recommending them to my friends and family.”

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(Car Insurance) - Posted 9 years ago

“They were fantastic to deal with very helpful,Quick with my documents being e-mailed to me and I would have no problem recommending them to my friends and family.”

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(Car Insurance) - Posted 9 years ago

“I have no idea how this company gets a decent rating. I have had nothing but trouble with this company, they never follow through with their promises, they constantly request information and forms over and above anything I have been asked for before, they never return any calls when they promise to and dont give you any confidence that they know what their doing. Please take my advice, don't use this company.”

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Posted 9 years ago

Thank you for taking the time to leave a review. We have tried to contact you directly to discuss the matter but have not yet had a response. Your feedback is greatly appreciated as we are committed to continually developing and improving our services. In response to taking copies of all your various documentation, this is primarily to ensure we have the most up to date details to maintain your policy cover in the event of a claim. Unlike most insurers we request this information up front in order to ensure we are providing you with the correct cover, so that if you need to make a claim there aren't any nasty surprises that you're not covered for. This also helps us to give you the most competitive premium based on the facts provided in the documentation you supply. Moving forward we are hoping to use MYLicence which links in with the DVLA. This service will eliminate the need to keep updating your details, making your renewal process even easier in future. Please feel free to contact the Business Development Team if you have any further queries. Kind Regards, Tiffiny Business Development Assistant

Posted 9 years ago

“Got renewal and got a heaped quote online was same company and did not match my quote manager gave me excuses why he coins not match kept changing his mind about quote saying this and that not professional at all would about all cost not worth the hassle highly would not recommend at all”

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Posted 9 years ago

“No complaints. Would recommend. CH112”

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(Car Insurance) - Posted 9 years ago

“Good customer services. no complaints. Ref. CH112”

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(Car Insurance) - Posted 9 years ago

“Very friendly customer services. Sales person was very accommodating and lowered price to match my other quotes. Would recommend. reference no. CH112”

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(Car Insurance) - Posted 9 years ago

“Very friendly customer services. Sales person was very accommodating and lowered price to match my other quotes. Would recommend.”

Helpful Report

(Car Insurance) - Posted 9 years ago

BG Insurance is rated 4.2 based on 791 reviews