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Budget Insurance Reviews

4.0 Rating 1,724 Reviews
76 %
of reviewers recommend Budget Insurance
4.0
Based on 1,724 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
Always helpful when I had problems. Premiums drop each year, unlike my previous insurer's.
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Posted 1 year ago
No problems,good service,no complaints thanks
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Posted 1 year ago
No problems with that company
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Posted 1 year ago
I found the service very helpful. would certainly recommend in future
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Posted 1 year ago
Everyone is so helpful when you ring and nothing is too much trouble great service every time
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Posted 1 year ago
Your first quote was very high, but when I pointed this out your representative found a quote around £100 cheaper within about 5 minutes. Why don't you do this research BEFORE giving your first quote. Second quote was still £20 more than elsewhere, but I couldn't be bothered with all the effort required to change so I stuck with you. NOT BRILLIANT
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Posted 1 year ago
As always the renewal quote was substantially higher than last year. I always access online quotes before phoning Budget to see what they can do. I never compare the cheapest quote, because I believe that these are often too good to be true. Spoke to the Budget representative who was incredibly friendly and helpful and was able to beat the price of the most 'realistic' quote I had found - I've been with Budget for my van insurance for several years now, and am likely to continue with them with service like that! ⭐⭐⭐⭐⭐
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Posted 1 year ago
Great service as long as you can remember your password from 12 months prior.
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Posted 1 year ago
Very easy hassle free and not a bad price
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Posted 1 year ago
By keeping the price very close to last year
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Posted 1 year ago
Easy to deal with and reasonable price. I could have got cheaper but the increase from last year was reasonable so decided to stay with you and will review next year. terr
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Posted 1 year ago
Been with this company a few yrs, renewal crept up quite a bit, did the usual online compare quotes, most were cheaper for the same cover, cancelled renewal with Budget, got a call asking why? Simple answer is, no value for customer loyalty, all insurance companies think like this nowadays, greedy over charging for policies, penny pinching at every opportunity. Tole them I'll be going elsewhere, so they offered a slightly lower renewal price, still more pricier than other quotes told them, I'm off, better deals elsewhere, so after a bit of bartering, they agreed to match my lowest quote. This shouldn't be the case, life's hard enough without extra grief at renewal time. If they wack up the renewal again, I'm defo going elsewhere. Buyers market as with any policy, always shop around folks, is my advice.
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Posted 1 year ago
Insurance cover, for my needs/vehicle are basically similar for most companies. For me, the main thing is price, price & price. Budget does it for me.
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Posted 1 year ago
Renewal offer was a few pounds more than last year so I did a price comparison. Like for like was no better than Budget so I renewed, which was easy to do.
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Posted 1 year ago
Excellent communication and a great price. Its a pleasure doing business with Budget Insurance. Thank you.
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Posted 1 year ago
I am very pleased with their overall way of doing business and competitive pricing. Better than the big dogs.
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Posted 1 year ago
everything dealt with professionally
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Posted 1 year ago
Great price easy to renew even paid me back when I didn’t know I had overpaid
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Posted 1 year ago
Excellent customer service and great price
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Posted 1 year ago
I love the price of this year’s insurance
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Posted 1 year ago
Budget Insurance is rated 4.0 based on 1,724 reviews