“Great until I sold my bike and called to cancel the policy. I was told that they were going to charge me £39.62 to cancel the FULL PAID UP POLICY. I wish I'd not rang and told them the bike was sold and let the policy runout. How can they be legally allowed to do this?
This was a fully paid up. Nothing outstanding and no claims against it.
£40 to cancel a policy which still had 6 months left on it. I was prepared to have absolutly no refund on the remaining time on the policy but to be told I owed them money is just crazy. Even sent a threatening letter after paying it to say they were going to pass my details onto a debt collection agency and add an extra £10 on too!
Will not be using Carol Nash in the future.”
“Undoubtedly the worst company I've ever had to encounter doing business with. Unbelievably, This company had no empathy and only cared about the money!!”
