Login
Start Free Trial Are you a business?? Click Here

Carrot Insurance Reviews

3.8 Rating 3,599 Reviews
A-
Happiness Grade
Read Carrot Insurance Reviews

About Carrot Insurance:

Rewarding Telematics Insurance

When we launched in 2012, we had two simple goals – to make the experience of car insurance more rewarding for our customers, and to make the roads a safer place for young drivers. To continuously improve our products and service, we invite customers to give us feedback in the form of reviews and CSAT surveys.

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,\nFormby

A-

Customer Service - Good

85.71%
Industry Average
I've been with carrot about 4 months now, not a single problem with any service they offer. Communication is easy and efficient, telematics device reliable and accurate and the staff on hand are superb. Even if the call line is busy they will always respond within 30 minutes! Overall a really top class insurer. So glad I spent that little bit extra for the service they provide.
posted 9 months ago - Anonymous
Very helpful with any queries. Good price for first drivers. Fast delivery and good service for black box
posted 2 years ago - Chloe
It’s got great customer service, it’s been an amazing company over the last 4 years of me being insured with them. Can’t fault them at all.
posted 2 years ago - Nichola Holdsworth-Casey
Great service just having a new policy with Carrot Insurance, Karl was great help today.
posted 2 years ago - Cas
Amazing insurance price amazing customer service
posted 2 years ago - Anonymous
Absolutely amazing customer service and I have had no issues with them.
posted 2 years ago - Ahmed
Very pleased with the customer service and the agent I spoke to was very helpful
posted 2 years ago - Anonymous
I’m a new driver, the adding documents was so easy customer service was so helpful. Having a black box was arranged over txt and they came to my property to install. Really happy.
posted 2 years ago - Anonymous
I spoke to jack on a live chat he managed to solve my queries and got everything sorted. Perfect service lovely staff and friendly. Would recommend!
posted 2 years ago - Mckayla Folkard
Yeah but the service is too slow. But the live chat is good for help
posted 2 years ago - Savneet Kaur