Login
Start Free Trial Are you a business?? Click Here

Carrot Insurance Reviews

3.8 Rating 3,599 Reviews
71 %
of reviewers recommend Carrot Insurance
3.8
Based on 3,599 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Within 5 Days
Documents Delivered On-time
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read Carrot Insurance Reviews
Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was pleasantly delighted when I got a referral to digitalcyberforensics.org thank you very much! Acquiring recovery assistance entails a 100% success rate to yet another creative force and knowledge. You should constantly utilize this solution to take a fresh look at your own task. They just completed my project and am pleased with how well it turned out.
Helpful Report
Posted 5 months ago
I've been with carrot about 4 months now, not a single problem with any service they offer. Communication is easy and efficient, telematics device reliable and accurate and the staff on hand are superb. Even if the call line is busy they will always respond within 30 minutes! Overall a really top class insurer. So glad I spent that little bit extra for the service they provide.
Helpful Report
Posted 9 months ago
Good Afternoon, Thank you so much for your review! We are glad you have had a good experience! Have a great day! Carrot Insurance.
Posted 9 months ago
Being brilliant so far had no issues at all always being really helpful when i do call them. highly recommend the carrier insurance, really good for young drivers too!
Helpful Report
Posted 1 year ago
Good Afternoon, Thank you so much for your review! We are glad you have had a good experience! Have a great day! Carrot Insurance.
Posted 1 year ago
Nice , easy app.
Helpful Report
Posted 2 years ago
Hello Abid, Thank you very much for your review, we are glad you are happy with our app. Have a great day! Carrot Insurance.
Posted 2 years ago
Great rewards
Helpful Report
Posted 2 years ago
Hi, Thank you so much for your review, we are glad as you are happy with rewards for your driving. Have a great day! Carrot Insurance.
Posted 2 years ago
Excellent insurance provider
Helpful Report
Posted 2 years ago
Hi, Thank you so much for your review! we are glad you are happy with Carrot Insurance. Have a great day! Carrot Insurance.
Posted 2 years ago
Very helpful with any queries. Good price for first drivers. Fast delivery and good service for black box
Helpful Report
Posted 2 years ago
Hello Chloe, Thank you so much for your review! We are glad you are happy with our customer service in regards to your queries. We are also glad you are happy with our policy prices and your black box unit. Have a great day! Carrot Insurance.
Posted 2 years ago
""
Helpful Report
Posted 2 years ago
Hello Jamie, Thank you for your review, Have a great day! Carrot Insurance.
Posted 2 years ago
Carrot insurance made me happy because you could earn rewards whilst driving safely and it motivated me to try and get full points every day/week. It was also easy to use.
Helpful Report
Posted 2 years ago
Hello Raven, Thank you so much for your review! We are glad Carrot have made you happy with earning rewards for safe driving and as you have found your dashboard easy to use. Have a great day! Carrot Insurance.
Posted 2 years ago
It is fantastic to use the app i get rewards weekly
Helpful Report
Posted 2 years ago
Hi, thank you so much for your review, we are glad you are happy with the app and receiving rewards weekly. Have a great day! Carrot Insurance.
Posted 2 years ago
It’s got great customer service, it’s been an amazing company over the last 4 years of me being insured with them. Can’t fault them at all.
Helpful Report
Posted 2 years ago
Hi Nichola, Thank you so much for your review! we are glad you have been happy with our customer service. Have a great day! Carrot Insurance.
Posted 2 years ago
Getting vouchers for driving well. It makes paying the insurance money worth it as your receiving something back.
Helpful Report
Posted 2 years ago
Hi Harvey, Thank you so much for your review, we are glad you have been receiving vouchers for safe driving. Have a great day! Carrot Insurance.
Posted 2 years ago
Great service just having a new policy with carrot insurance, Karl was great help today.
Helpful Report
Posted 2 years ago
Hello Cas, Thank you so much for your review, we are glad you are happy with Karl's service, we will make sure this gets fed back to him. Have a great day! Carrot Insurance.
Posted 2 years ago
Been with carrot for about 4 years now and have always been easy to deal with if needed. Had to claim when someone bumped into me and carrot were so quick to help and sorted every thing from a courtesy car and everything. I didn't pay one extra penny so I cannot recommend enough they made what would have most likely been a stressful time easy.
Helpful Report
Posted 2 years ago
Hello Sian, Thank you so much for your review! We are glad you have found Carrot easy to deal with and as we helped with your claim and as you would recommend us. Have a great day! Carrot Insurance.
Posted 2 years ago
Amazing insurance price amazing customer service
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are glad you are happy with our customer service and price. We hope you have a great day! Chanice @ Carrot.
Posted 2 years ago
The services their provide for their customers
Helpful Report
Posted 2 years ago
Hello Prabhat, Thank you for your review, we are glad you are happy with our customer services. Have a great day! Chris @ Carrot.
Posted 2 years ago
Paul was great via live chat and able to help with my query within minutes. He answered questions clearly and pointed me in the right direction. Thank you 😊
Helpful Report
Posted 2 years ago
Hi Courtney, Thank you so much for your review! we are glad you are happy with Paul's help on Live Chat and as he was able to answer your queries clearly and pointed you in the right direction. I will make sure this gets fed back to Paul. Have a great day! Chris @ Carrot.
Posted 2 years ago
Spoke to someone called Lee was really nice and helped me out immediately!!
Helpful Report
Posted 2 years ago
Hi Jayden, Thank you so much for your review! we are glad Lee was nice and helped with your query quickly. I will make sure this gets fed back to Lee. Have a great day! Chris @ Carrot.
Posted 2 years ago
Absolutely amazing customer service and I have had no issues with them.
Helpful Report
Posted 2 years ago
Hello Ahmed, thank you so much for your review! We are glad you are happy with our service. We hope you have a great day! Chanice @ Carrot.
Posted 2 years ago
Perfect communication just took 1 hour and 20 minutes .to get in to live chat
Helpful Report
Posted 2 years ago
Hi Tyler, thank you for your review we are glad you are happy with our communication. Have a great day! Chris @ Carrot.
Posted 2 years ago
Carrot Insurance is rated 3.8 based on 3,599 reviews