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Churchill Reviews

3.7 Rating 1,336 Reviews
69 %
of reviewers recommend Churchill
3.7
Based on 1,336 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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I am very pleased with the money I saved changing to Churchill.
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(Car Insurance) - Posted 4 years ago
Excellent
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(Car Insurance) - Posted 4 years ago
amazed how you dealt with my claim, have two other cars and will be getting a quote for them in September when my insurance is up.
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(Car Insurance) - Posted 4 years ago
Great until you need to make a claim and then ... make it as difficult as possible ... you get what you pay for ... don’t use them if you ever think you’ll need them because they won’t be there.
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Posted 4 years ago
Churchill are amazing until you need to make a claim. Let’s hope you never do because they will never honour their end of the bargain. They make it so hard to submit a claim or admit liability that it’s almost pointless having insurance. Pay more get more.
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Posted 4 years ago
I don't have any documents relating to my policy I would like you to send me a copy as soon as possible
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(Home Insurance) - Posted 4 years ago
great service and costs very impressed
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(Car Insurance) - Posted 4 years ago
Really helpful and understanding, I would highly recommend *****
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(Car Insurance) - Posted 4 years ago
They are good
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(Car Insurance) - Posted 4 years ago
If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.
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Posted 4 years ago
If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.
Helpful Report
Posted 4 years ago
If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.
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Posted 4 years ago
So far the service has been good. I given t had to claim so I can t make a comment. I have no complaints.
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(Car Insurance) - Posted 4 years ago
Great service and nice people speak to.
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(Car Insurance) - Posted 4 years ago
I have always rated Churchill insurance, and got a good deal through GO COMPARE
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(Car Insurance) - Posted 4 years ago
Churchill kept me well informed during the pandemic of any necessary actions that may be needed if claims are made, They keep you well notified
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(Car Insurance) - Posted 4 years ago
Very poor communication between your departments, I was told my insurance would be cancelled, when I had sent my proof of no claims bonus on two occasions but due to the person I emailed proof to he failed to pass it on to the appropriate party. Will think twice about renewing with you.
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(Car Insurance) - Posted 4 years ago
Only been with company for the last year and found them very easy to talk to regarding me requirements.many thanks churchill.
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(Car Insurance) - Posted 4 years ago
I would recommend Churchill it is easy to understand them when you talk to them about starting a policy
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(Car Insurance) - Posted 4 years ago
I will as usual shop around for best deal when time comes.I have told other people about the deal/service from you on my dealings with you
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(Car Insurance) - Posted 4 years ago
Churchill is rated 3.7 based on 1,336 reviews