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Churchill Reviews

3.7 Rating 1,343 Reviews
69 %
of reviewers recommend Churchill
Company Reviews Questions Metrics
3.7
Based on 1,343 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
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Anonymous
Verified Reviewer
“i love it , fantastic.”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“As a young driver I got a very reasonable quote. When I changed my vehicle it was easy to do via thr on line chat service. Great service.”
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(Car Insurance) - Posted 4 years ago
Richard Lawrence
Unverified Reviewer
“Sadly, another website with virtual assistants and you can never get to talk to anyone or leave your number. I am very suspicious of any insurance company that hides behind chat lines and virtual assistants. It must be nightmare actually taking out a policy or discussing it. I long for the days when an insurance agent called to see you in person.”
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Posted 4 years ago
Mark Mitchell
Verified Reviewer
“Extremely fast and effective service.”
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Posted 4 years ago
Anonymous
Verified Reviewer
“Was very pleased with the speed and efficiency my claim was dealt with !”
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(Car Insurance) - Posted 4 years ago
Jay Shuffle-Botham
Verified Reviewer
“I’m happy as My insurance went up as I’ve change my car but if I’d of taken out a new insurance policy my insurance would’ve gone down it’s now £117 where with the new insurance policy it would’ve been £89 not happy”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“Q1q2q3q4q5q6qq7”
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(Car Insurance) - Posted 4 years ago
Michael
Verified Reviewer
“I am very pleased with the money I saved changing to Churchill.”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“Excellent”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“amazed how you dealt with my claim, have two other cars and will be getting a quote for them in September when my insurance is up.”
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(Car Insurance) - Posted 4 years ago
Simon
Unverified Reviewer
“Great until you need to make a claim and then ... make it as difficult as possible ... you get what you pay for ... don’t use them if you ever think you’ll need them because they won’t be there.”
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Posted 4 years ago
Simon
Verified Reviewer
“Churchill are amazing until you need to make a claim. Let’s hope you never do because they will never honour their end of the bargain. They make it so hard to submit a claim or admit liability that it’s almost pointless having insurance. Pay more get more.”
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Posted 4 years ago
Anonymous
Verified Reviewer
“I don't have any documents relating to my policy I would like you to send me a copy as soon as possible”
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(Home Insurance) - Posted 4 years ago
Ray
Verified Reviewer
“great service and costs very impressed”
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(Car Insurance) - Posted 4 years ago
C Billington
Verified Reviewer
“Really helpful and understanding, I would highly recommend *****”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
“They are good”
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(Car Insurance) - Posted 4 years ago
Anonymous
Unverified Reviewer
“If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“If you are BAME be aware Churchill racially profile customers. People of minorities be aware when it comes to processing your claims they deliberately refrain from fixing your car, mess you around for days, stop offering all the facilities you already paid for and breach their own contract to the point even making complaint wont help, they keep you in the limbo forever. Churchill is a white insurance company for white people, stay away from them and do not give them your money as they are one of the most racist organisations I have ever dealt with.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“So far the service has been good. I given t had to claim so I can t make a comment. I have no complaints.”
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(Car Insurance) - Posted 4 years ago
Churchill is rated 3.7 based on 1,343 reviews
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