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Churchill Reviews

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would recommend this company to everyone 100%”

Helpful Report

(Car Insurance) - Posted 5 years ago

“The best I have dealt with.”

Helpful Report

Posted 5 years ago

“could not have been more helpfall young girl on phone A!”

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(Car Insurance) - Posted 5 years ago

“no comment”

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(Car Insurance) - Posted 5 years ago

“never never use this company as they are a bunch of scam artists.just tell you a load of lies call center is a joke with nobody who seems to know what they are talking about .wish i could give it no stars as they do not deserve any . anyone who is reading this please take not do not renew your policy if you havent had a claim i advise you to go to the proffessionals not the cowboy rip off artists that they are its all lies until you make a claim trust me and read all other reviews the bad reviews are all correct a big sorry to anybody who has delt with then it should show a cowboy in the add not a dos as it would be more apt STAY CLEAR ITS WORTH IT IN THE LONG RUN PROMISE.”

Helpful Report

Posted 5 years ago

“very polite and helpful at all times, even when i needed to cancel my cover, it was polite and quick. i would certainly use again.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“I applied for my insurance on the phone, the process was quick and easy and all questions I had were answered in a clear and precise manner, the paperwork arrived promptly and I could not fault the customer service.”

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(Car Insurance) - Posted 5 years ago

“Well organised and easy to use online services. Good documentation work send through post.”

Helpful Report

Posted 5 years ago

“good efficient and quick to arrange”

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(Car Insurance) - Posted 5 years ago

“I was Very unhappy to find out 6 months in that I could not add my daughter as a named driver because she was under 25 and from Northern Ireland!!! Very disappointed”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Never again..!!!!!!!”

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(Car Insurance) - Posted 5 years ago

“Real honest people and it’s a pity other insurance companies don’t take a leaf out of their book”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Extremely disappointed (and increasingly angry) about our home insurance product. Following many years of not a single claim we reported an accidentally broken ceramic hob. We have been referred to a third party agency to handle the claim, which is now, two months later (!!) telling us that they will forward it to ANOTHER third party agency with no estimated date of resolving the claim. We still have nothing to cook on because we were told that we must not replace our hob as that may invalidate our claim. Any call to Churchill is redirected to the third party agency and effectively left with no answer whatsoever. Horrible service so far.”

Helpful Report

Posted 5 years ago

“Have not made a claim but getting insurance was easy”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Changed last year Churchill offered a good deal, far better rate than my previous provider. They were pleasant and easy to deal with. Insurance arrange£ with no hassle. Have not made a claim so cannot comment on that side of the business but assume it’s to the same standard.”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Feel that im not actually sure where i am with my policy i feel i over paid at 55years of age. Not sure what im getting for my money”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Quoted me over £520 for the same insurance that my local independent company offered me for £375, and I get personal treatment with them being a shop in my own town. Churchill is a rob dog!”

Helpful Report

Posted 5 years ago

“Good for 1car”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Very happy”

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(Car Insurance) - Posted 5 years ago

“Their customer service is none existent. A customer of theirs drove into me and was completely at fault. When approached for my excess back as they are liable to pay it, they’ve ignored my letters, messages and emails for 3 weeks. I’m in my early 20’s and just bought a house and it put me in the position where I had to take a loan out to cover this unexpected cost which isn’t even my fault and they don’t even have the decency to respond to me. Avoid”

Helpful Report

Posted 5 years ago

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Churchill is rated 3.7 based on 1,337 reviews