Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

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“Easy and efficient with no problems.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Easy to use, only problem I had was that I couldn't print the documents as my printer was broken, telephoned and explained this to the lady on the phone who was very helpful and arranged to have the documents sent to me by post. All in all a very good experience and I would recommend Churchill.”

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(Home Insurance) - Posted 9 years ago

“I went online to "Go Compare" and was given a list of quotes from different insurance companies I then phoned Churchill about the difference in their quote and the lowest on the list from "Go Compare", the Churchill advisor replied "We will match any online quote" I was happy with the way Churchill operate so renewed my policy.”

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(Car Insurance) - Posted 9 years ago

“It was very easy and quick”

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(Car Insurance) - Posted 9 years ago

“good value for money as you get break down cover too”

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(Car Insurance) - Posted 9 years ago

“No problems.”

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(Home Insurance) - Posted 9 years ago

“Have a very good Customer Service interface in comparison to many!”

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(Home Insurance) - Posted 9 years ago

“Excellent service always.”

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(Car Insurance) - Posted 9 years ago

“I have had home insurance for 41 years, and up to now have only ever made one claim, and at the time I thought I had cover to cover a break-into my home, but alas it didn't it covered items that were taken but did not cover to cost of damage to the patio door, I found this was a flaw so after being with them for 38 years I CHANGED to Churchill's last year. Also after I had paid an excess of £250 for the claim I only received £128.00 to cover items that were taken so what was the sense of having the cover”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Churchill were brilliant with communication, cost, and quality of service. I would highly recommend them as an insurance company. If the quote is good next time I will deal with as long as there is no hyke involved.”

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(Car Insurance) - Posted 9 years ago

“excellent service and value for money.”

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(Car Insurance) - Posted 9 years ago

“Everything ran smoothly and the price was very competitive indeed. Great work Churchill!”

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(Car Insurance) - Posted 9 years ago

“Excellent price and very good customer service.”

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(Car Insurance) - Posted 9 years ago

“Easy Peasy great value hope it's same this year”

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(Car Insurance) - Posted 9 years ago

“failed to respond to a complaint in an appropriate way.”

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(Car Insurance) - Posted 9 years ago

“Excellent cover at a reasonable premium. Hope to renew with Churchill”

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(Home Insurance) - Posted 9 years ago

“Would be better if they send my insurance policy through the post”

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(Car Insurance) - Posted 9 years ago

“Good clear information from man on the telephone”

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(Home Insurance) - Posted 9 years ago

“This is the first year I have been insured with Churchill and my experience with them to date has been very positive.”

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(Car Insurance) - Posted 9 years ago

“Very poor service when I made my claim for my car accident in June 2014, my car was right off, no fault of mine. My claim still not settled by the legal team. I am now out of pocket. I have not heard anything since last 3 months.”

Helpful Report

(Car Insurance) - Posted 9 years ago

Churchill is rated 3.7 based on 1,337 reviews