Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgraceful company at handling claims.. Was hit by a drink driver in a hit and run, they arent authorising repairs as they believe it wasnt caused by the accident (the accident was in the middle of the night, which nobody saw and the man was drunk!! how can they determine this!!) Engineer was rude in expressing his concerns, basically calling me a liar. Handled badly from start to finish, no communication have to constantly ring them for answers!! DO NOT USE !!!”

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Posted 5 years ago

“I have just had a very helpful Leanne who sorted out my extra insurance cover she was very very helpful and very pleasant thank you Leanne Trish”

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Posted 5 years ago

“They are very kind and helpfully. I recommend to everyone.”

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(Car Insurance) - Posted 5 years ago

“Ive been trying to get a quote online for an adjustment to my policy (i tried twice) over a week later - no response and it took a good 15 minuted to fill in the request!!”

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(Car Insurance) - Posted 5 years ago

“Car and house insurance tried to cancel, but just tried to take money over and over, then turned nasty by letter, please do not use this company or you will regret it, i did.”

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Posted 5 years ago

“easy to deal with , when a problem occurred during the change of car , they altered my policy on 4 occasions at a reasonable cost each time and once for free”

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(Car Insurance) - Posted 5 years ago

“Worst company you can ever have insurance with my advice to people is stay away from this company they are a scam artist they will Rob you without you realising I had my second year running insurance with them when you have a crash they will make you life hell like they did to me they have not paid me out for my car they put two claims against me which is I had no idea about the accident report came back as both parties are in fault but they decided to put it against me no I've lost my car I've lost my money for my car they are not interested and not even willing to communicate with me I will never have insurance by these again even if they offered it Me for free stay away people my advice to you”

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Posted 5 years ago

“Their computer systems are so rubbishy they automatically renewed the policy. My cancellation was not taken seriously, now they want £29.12 cancellation fee,. PS . Only payment method is by phone, what about the hard of hearing.”

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Posted 5 years ago

“Abysmal outfit. My renewal quote was 20% higher, so I cancelled and went with Direct Line. Their computer systems are so rubbishy they automatically renewed the policy! My cancellation was not taken seriously !”

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Posted 5 years ago

“Easy to buy and excellent customer service”

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(Car Insurance) - Posted 5 years ago

“No problems as yet!”

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(Car Insurance) - Posted 5 years ago

“Excellent insurance provider i would highly recommend Churchill .”

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(Car Insurance) - Posted 5 years ago

“One of the easiest and most accessible companies I have dealt with for motor insurance”

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(Car Insurance) - Posted 5 years ago

“The process was easy.”

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(Car Insurance) - Posted 5 years ago

“I would not recommend dealing with this company. No wonder the dog looks guilty at times. I have been with Churchill on and off over the years for car insurance. Recently I received a renewal premium (maximum no claims) with a price hike that was frankly ludicrous and an annual cost grossly non-competitive against a range of other reputable insurance underwriters. The company appears to operate its strategy on a presumption that I am sufficiently gullible not to run a few online checks. Winston Wolfe and Direct Line turn out to be rather more believable than an over-indulged, sneaky-eyed mutt called Churchill!”

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Posted 5 years ago

“I have been with them several years, and with maximum NCB. This year, the renewal premium was increased by over 20%. Why? They obviously do nor want me as a customer, so I have left, and joined Direct Line, at a significantly lower premium for the same policy. Alas, they were not prepared to negotiate, customer loyalty is unimportant to them.”

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Posted 5 years ago

“I changed my car details and cost too much nothing I could do about it as they have you by the goolies”

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(Car Insurance) - Posted 5 years ago

“Very easy to buy and very easy to cancel it with all my refund”

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(Car Insurance) - Posted 5 years ago

“Awful! You pay a premium for a reason but they make you do it all yourself and lie to you! A drunken driver drove into our driveway destroying 2 walls and damaging 2 cars and writing another 1 off (also with Churchill) clear case with the police even baffled as to why 7 months on our excess still not returned nor our walls rebuilt!! Stay away!!”

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Posted 5 years ago

“Very pleased, you do not have to spend loads ot time getting quotes.”

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(Home Insurance) - Posted 5 years ago

Churchill is rated 3.7 based on 1,337 reviews