Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,343 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,343 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 4 star review on 15th April 2025

Sophia Joe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tired phoning Churchill several times. Just automated messaging, stating all the advisors are busy. Wasted more than an hour today, trying to get through. Complete waste of my time.”

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Posted 3 years ago

“NO PROBLEM GOOD SERVICE”

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(Car Insurance) - Posted 3 years ago

“Great price”

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Posted 3 years ago

“Really good for first car insurance prices”

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Posted 3 years ago

“Extremely easy and quick to complete application form on line and I get regular informative newsletters.”

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(Car Insurance) - Posted 3 years ago

“They were good and dealt with my claim very quickly and also when I cancelled my insurance with them”

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(Car Insurance) - Posted 3 years ago

“Easy to understand policy which covered my requirement perfectly”

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(Car Insurance) - Posted 3 years ago

“I bought a new car so I had to alter my policy. When I bought the policy I got through immediately and spoke to an agent in the UK. When I changed the policy it was to someone in India. It was like pulling teeth. She asked the same questions repeatedly and clearly was reading from a script. I could hardly understand what she was saying because of her poor English language skills. It wasn't her fault personally but Churchill give the impression they're a UK company, this only applies when you buy a policy. I would hate to make a claim if this is the level of customer care they offer, If I did have an accident in my car, leaving the car at the roadside and walking away would be preferable than calling them and put myself through that again. I'll not use Churchill again.”

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(Car Insurance) - Posted 3 years ago

“I found Churchill very clear and helpful with regard to information. Their policy was easy to understand and flexible. I was pleased with the price. I know where to get assistance if needed but don't get bombarded with unnecessary emails etc.”

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(Car Insurance) - Posted 3 years ago

“Having a insurance with church hill it great thinking it so easy and a quick response and go deals as well I will recommend to anyone to go online and get coat for any insurance . Thanks.”

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(Car Insurance) - Posted 3 years ago

“Customer service first class, will renew with them again”

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(Car Insurance) - Posted 3 years ago

“up to now very happy with Churchill”

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(Car Insurance) - Posted 3 years ago

“good service”

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(Car Insurance) - Posted 3 years ago

“Good policy for the money, included everything we needed”

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(Car Insurance) - Posted 3 years ago

“Hoping for a reduction in insurance premium this year when it comes up for renewal, if not I'll be off to another.”

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(Car Insurance) - Posted 3 years ago

“Renewal came in at about £30 dearer than the online price so went for another insurer this year.”

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(Home Insurance) - Posted 3 years ago

“Tripled the cost oof my insurance and gave me no reason basically take it or leave it”

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(Car Insurance) - Posted 3 years ago

“I have not had any reason to make any comments”

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(Home Insurance) - Posted 3 years ago

“quick and easy,no fuss”

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(Car Insurance) - Posted 3 years ago

“Very pleased with initial quote; flexibility of adjusting quote; placement and payment straightforward and prompt receipt of hardcopy documentation, followed by ongoing email news.”

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(Car Insurance) - Posted 3 years ago

Churchill is rated 3.7 based on 1,343 reviews