Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My son recommended me to insure with you im very pleased with my insurance”

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(Car Insurance) - Posted 8 years ago

“Good”

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(Car Insurance) - Posted 8 years ago

“Was happy with the cost of my policy, and look forward to the renewal at a price not to far removed from my existing one. Alec Mills”

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(Car Insurance) - Posted 8 years ago

“overall service excellent”

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(Home Insurance) - Posted 8 years ago

“Good price. Easy to follow instructions”

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(Home Insurance) - Posted 8 years ago

“Excellent service.... Assistant extremely helpful and patient... 5* policy great value for money.....”

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(Car Insurance) - Posted 8 years ago

“Good”

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(Car Insurance) - Posted 8 years ago

“excellent customer service easy to deal with all round a good company”

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(Car Insurance) - Posted 8 years ago

“quick. easy,good price with a company that you know and trust”

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(Car Insurance) - Posted 8 years ago

“very good”

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(Car Insurance) - Posted 8 years ago

“The service is very good”

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(Car Insurance) - Posted 8 years ago

“Terrible customer services. Been waiting for 20 minutes, still no answer. They are renewing my policy without my agreement and apparently have all my credit card details on file. I didn't agree to that either. Avoid them, dreadful.”

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Posted 8 years ago

“quick and clear; simple to understand and documents saving online so no having to route around to find them in in tray. Dog is also cute!”

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(Car Insurance) - Posted 8 years ago

“The site was easy to use and the rates very good,all in all extremely pleased I will use this insurance company again :-)”

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(Car Insurance) - Posted 8 years ago

“Good quick got what i wanted at a low price will recommend this site and definitely use again”

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(Car Insurance) - Posted 8 years ago

“Very pleased with the service provided. Easy enough to communicate with and to answer specifics regarding the policy I bought.”

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(Car Insurance) - Posted 8 years ago

“I have just moved two car insurance policies away from Churchill in a month due to what I can only describe as a complete pricing lottery. 5 years plus of business, 3 motor policies and they have just sent me out two renewals asking more than double the market rate on each. Even more worrying, I called them today. They were asking £480 on a policy that Go Compare quoted £183 for. Their own quote on Go Compare was £199. They immediately offered to price match that. So I could have easily paid them £480 for a product they offered later for £199. Worse, I said I would have a little think and ring them back. I decided to move the policy to Privilege, so I called Churchill to cancel the renewal. Just out of interest, I didn't mention the Go Compare quote and was told '£320 is the absolute best we can do'. Never mind Go Compare, Go Figure. In 48 hours I have been quoted £480, £320 and £199 on the same product. Bit of a variation. Being ripped off for being loyal is not OK. I fully expect to move the 3rd policy in the summer. Service has never been a problem from Churchill, but I will not stand being treated as a cash cow. Very disappointing, and a lesson learned for me not to be a lazy consumer or expect fair treatment.”

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Posted 8 years ago

“Experience of buyung the policy was fine, however, why have you taken 7 months to ask me? Surely it would be more sensible and insighful if I was asked to leave a review shortly after the interaction with you?”

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(Car Insurance) - Posted 8 years ago

“Everything went well the only thing I have a issue with them I did not get my nodding dog which I should have gotten when I joined.other wise everythink went well”

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(Car Insurance) - Posted 8 years ago

“Had a windscreen replaced due to it being chipped, absolutely no fuss and everything done properly first time. Will be renewing with them.”

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(Car Insurance) - Posted 8 years ago

Churchill is rated 3.7 based on 1,337 reviews