Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,343 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

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3.7

Based on 1,343 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 4 star review on 15th April 2025

Sophia Joe

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with this insurer 9yrs. They are quite pricey and never seem to have any offers. Received renewal details for home contents insurance, up from £77 to £98. Did some price comparisons via Go Compare, several policies much cheaper, but phoned Churchill to see what they could offer. Spoke to a very helpful Adviser who agreed to renew policy at last year's price. In fact, gave me £2.50 off. Result. Stayed with them!”

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Posted 3 years ago

“Tried to change my reg number online but did not work have spent 3 days 45 mins each time on the phone to them and still not got through to them Will not insure with them again dreadful customer service”

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Posted 3 years ago

“"The process to apply for the policy was simple and uncomplicated"”

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(Home Insurance) - Posted 3 years ago

“Sorry I had to give you one star I did not want to give any. I tried to contact you today for over 1 hour on hold for over 30 minutes on the phone then again on your so called virtual assistant . Both a complete dogs dinner no wonder you have a dog as a mascot. You have plenty of links to carry on with your insurance and do things on line, all I wished to do was to cancel my policy. Reason is that you did not fully insure me for traveling abroad. Absolute mess and waste of time.”

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Posted 3 years ago

“Good experience and good price that it”

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Posted 3 years ago

“Home emergency hope you dont have one because you will be in the hands of CET then you will get know were. avoid”

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Posted 3 years ago

“In the end I didn't use Churchill, as the were much more expensive than my current insurer.”

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(Home Insurance) - Posted 3 years ago

“Very dishonest insurance company. Quick to deny a valid claim. No integrity.”

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Posted 3 years ago

“Terrible company don't want to honour there own policy”

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Posted 3 years ago

“Stay clear of this company they do every thing to get out of paying a claim then accuse you of fraud be warned”

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Posted 3 years ago

“good price offered on current car insurance and a small discount when haggled very happy with them at present”

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(Home Insurance) - Posted 3 years ago

“We were impressed by how quickly and efficiently our problem was dealt with”

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Posted 3 years ago

“Very bad in the policy shows curtsy car but behind something els had accident no fault and 10 days later I have been told that I’m not allowed for curtsy car 😁😁I have to hire car from my pocket I don’t recommend this insurance to friends”

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Posted 3 years ago

“I was very impressed with the service from my policy provider - Churchill. They were friendly and extremely efficient. I would recommend them to anyone.”

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