Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,343 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,343 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 4 star review on 15th April 2025

Sophia Joe

Churchill 1 star review on 7th March 2025

Linda’s

Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are a fantastic car insurance company. Really understood my rough patch and helped out to the best they could. I didn’t lose my insurance with them. They communicate clear and are very polite over the phone. Never had any problems with them.”

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(Car Insurance) - Posted 6 years ago

“Generally I found their service great. Sometimes a bit of a wait to speak to customer service on the phone but they are always helpful and polite. I had a no fault claim and literally the best service I have received from an insurance company. Claim processed quickly. Car picked up quickly and courtesy quickly dropped off. Couldn't fault the claims team.”

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Posted 6 years ago

“Prompt telephone answer and good discount.”

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Posted 6 years ago

“They were very helpful in setting up my ins as my previous insurance was for a mobility vehicle and they were not helpful when it came to proving NCD .. .. I did get one this problem after a short while .. .. I have not made a claim so can't comment on this”

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(Car Insurance) - Posted 6 years ago

“Due to bump in car (dent in tailgate) I contacted Churchill and spoke to Liam. This gentleman was very easy to speak to. Everything was explained & my car is due for uplift tomorrow. I will write review how things progressed once my car is returned. Thanks again Liam”

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Posted 6 years ago

“Customer service was really good when I purchased the policy.”

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(Car Insurance) - Posted 6 years ago

“ok so far”

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(Home Insurance) - Posted 6 years ago

“fairly slow in getting a courtesy car quick, in paying out when car was written off thought I would get a bacs payment as advertised but got a cheque instead not offered a replacement as advertised on tellivision other than that well treated............”

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(Car Insurance) - Posted 6 years ago

“The service I got from them was very good. I purchased my motor insurance with them with ease.”

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Posted 6 years ago

“I have had no problems with churhhil and when I have made enquiries they are helpful”

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(Car Insurance) - Posted 6 years ago

“company is not bad but the garage they deal was not even average communication was really very poor”

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(Car Insurance) - Posted 6 years ago

“The gentleman I spoke to was really good and helpful.”

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(Car Insurance) - Posted 6 years ago

“Good company”

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(Home Insurance) - Posted 6 years ago

“No problems.”

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(Car Insurance) - Posted 6 years ago

“Try calling on hold long time”

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(Car Insurance) - Posted 6 years ago

“Churchill is a good company but only check to make sure all is ok with your booking some time a slight mistake is made but nothing major they very supported when you need them”

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(Car Insurance) - Posted 6 years ago

“Very good”

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(Car Insurance) - Posted 6 years ago

“Changed from previous car insurance for cost reasons and to include breakdown cover, on balance went with Churchill because the brother in law did. Quick and easy to do online and good that you could choose level of breakdown.”

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(Car Insurance) - Posted 6 years ago

“good communication so far hope we never have to claim.”

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(Car Insurance) - Posted 6 years ago

“I saved a reasonable amount of money going to Churchill”

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(Car Insurance) - Posted 7 years ago

Churchill is rated 3.7 based on 1,343 reviews