Churchill Reviews

Name: Churchill
Rating: 3.69

3.7 Rating 1,330 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient and easy to use. Received wonderful service. I will recommend them for others and will buy insurance next time too”

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Posted 3 years ago

“Happy with Churchill”

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(Home Insurance) - Posted 3 years ago

“I was very pleased with the service provided. Excellent.”

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(Car Insurance) - Posted 3 years ago

“be careful with these people. In anticipation of my car insurance renewal, 30 days early, I requested a cancellation. Today (9 days after said "cancellation", I received a letter saying "insurance will automatically renew". I called to reiterate I do not want a renewal, and was reassured that it was on "manual" renewal, so it would not continue without my consent. Was also told that the letter I received must have been sent before I requested the cancellation. I hung up, and not 10 minutes later receive an email saying "we have renewed your policy, your documents are on the way". So I am now AGAIN on hold, for another 20 minutes (and counting) to , AGAIN request that they do not take money from my account for a renewal I don't want or need. Will take legal action if this fails.”

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Posted 3 years ago

“Every good company have had no problem at all reliable and communication not a problem. Would definitely recommend them value for money excellent.”

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(Car Insurance) - Posted 3 years ago

“In July 2021, I was involved in a very minor road accident with another motorist. I contacted my insurance company, Churchill, and despite providing photographs and a written statement, it seems they were quite happy to accept the dishonest and extortionate claim from the third party and then refuse to complete promised telephone calls to myself. It seems to be easier to load the premiums of future insurers than investigate matters properly, but not me as I have now gone elsewhere. NOT RECOMMENDED until Churchill actually provide a proper level of Customer Service.”

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Posted 3 years ago

“""”

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(Car Insurance) - Posted 3 years ago

“I have insurance with Churchill on my mini.We have 4 cars,I deal with insurance for all 4.Tried today to insure another car with Churchill.All well till tried to pay.Unbelievably,can’t use my email address for more than one policy with Churchill.Only email address I have,not interested in creating another one,so can’t insure any more of our cars with them!!!!so instead of insuring future card with Churchill,now with Saga.Crazy”

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Posted 3 years ago

“Very happy with Churchill insurance. Very good price.”

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(Car Insurance) - Posted 3 years ago

“It's a good company but the price It's over the charts how can u ask for 210£ insurance when i have now 79£ frkm other provider. It's insulting the amount they are asking. Other companies can offer the same services for at least 50% less money”

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(Car Insurance) - Posted 3 years ago

“Cought loss adjuster sedwicks taking back handers and covering up evidence Looking for people who have been misled and churchil terminating policies or people how have been lied too by churchill must be genuine my contact number is 07884007502 churchil say they don't record calls I will pay for all court fees thanks in advance ty”

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Posted 3 years ago

“Quick & easy change over from my previous insurer. Have not made any claim this year or from any insurer in the last 10 years or more. With the £250-00 cover from go compare did however help in my decision.”

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(Car Insurance) - Posted 3 years ago

“"A Nightmare".. wouldn't sum this up adequately... as I am now claiming for a non fault incident, this company is a complete debacle... forget the nodding dog you see in the adverts... This company is about as customer focused as Wuhan wet market... and looks like they've been boosting their own reviews on here "Anonymous" is certainly a very satisfied group of customers indeed Reporting to the F.C.A. now after a "representative of Churchill" has now proven to be working for "UK ASSISTANCE"... be very wary of this "Company" ... and would suggest recording your own calls for training and monitoring purposes... oh and don't wait for the legal team to call you if you've been injured in your accident... that call NEVER COMES... #shambles”

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Posted 3 years ago

“Be very careful if giving your payment details to this company. I was charged for a policy i do not have. They claimed automatic renewal was active (they have reactivated this illegally without my consent). It was deactivated long ago and a fairer priced policy was purchased elsewhere. I know that they have done this illegally because new policy details were never sent to me. BEWARE!”

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Posted 3 years ago

“I was extremely impressed with knowledge of the person who organised my insurance. I had suffered a hit and run accident just as lockdown started. This had taken a long time to settle due to COVID. I was awaiting the return of my NCB so until this had settled my insurance premium was higher than normal. I paid this and when final settlement had been completed a few weeks later I then received the refund promised.”

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(Car Insurance) - Posted 3 years ago

“eEerything was fine until I changed my car for a smaller, slower and less powerful car. they made me pay another £110 and could not give a reason for this.”

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(Car Insurance) - Posted 3 years ago

“So far so good”

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(Car Insurance) - Posted 3 years ago

“Sadly for ' Go Compare ' Churchill outperform you on every single issue I'll be happy to provide you with inside information - however, the service isn't free. Simply agree to insure one of our vehicles for one year.”

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(Car Insurance) - Posted 3 years ago

“Great service.”

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(Car Insurance) - Posted 3 years ago

“Was very pleased with the overall service from Churchill & the only reason I left was to get a cheaper deal.”

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(Home Insurance) - Posted 3 years ago

Churchill is rated 3.7 based on 1,330 reviews