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Churchill Reviews

3.7 Rating 1,330 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

3.7

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were the cheapest at the time I was looking ,easy to talk to,we'll see what happens on my next quote, when its due”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Best price for my requirements on offer,”

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(Car Insurance) - Posted 3 years ago

“Excellent service start to finish.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Avoid Churchill and their hidden Breakdown Cover charges, I could not start my Mercedes at all, I knew that the problem was a security device fitted to the steering column, I called Churchill Breakdown services on the morning of the 4th of March this year, the operator told me that she would get a mechanic round to try and start the car, I repeatedly told her that it will not start and I needed a tow to a garage, she refused saying he has to try and start it and that because the car was in my driveway I had to pay £105 before anybody could attend, absolute robbery being held to ransom when I thought the breakdown cover did just that, cover me. So I had to pay and of course the guy could not start and the car was towed to a garage. Please do yourself a favour and avoid Curchill.”

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Posted 3 years ago

“I am very happy with Churchill thank you”

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(Car Insurance) - Posted 3 years ago

“I saved nearly £300 on my contents/building insurance b switching to Churchill’s”

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Posted 3 years ago

“Very good service and value for money.”

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(Car Insurance) - Posted 3 years ago

“I chose Churchill car insurance from a selection offered on the Go Compare site. It was not the cheapest but offered the best match to my requirements. All documentation was supplied in a timely manner.”

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(Car Insurance) - Posted 3 years ago

“I had a non fault claim. Churchill supported my throughout with excellent prompt communications, and in their courtesy car service. My repair was sorted in super quick time, with no fuss. Best service I’ve ever experienced from an insurer.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Insuring with Churchill was made very easy to do, no waiting for ages on the phone as they call you back and the staff are so good and friendly. I was able to add another person to my policy and no extra costs, very competitive as well.”

Helpful Report

(Car Insurance) - Posted 3 years ago

“Churchill does what it says on the it’s policy”

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(Car Insurance) - Posted 3 years ago

“this is my first time taking insurance out with Churchill and the staff were very helpful with my enquiry and did their very best to get me a good deal”

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(Car Insurance) - Posted 3 years ago

“Excess high But can renegotiate later”

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(Car Insurance) - Posted 3 years ago

“Excellent competitive rates and easy to communicate with, very satisfied thus far! My insurance is up for renewal shortly and I am expecting them to be equally competitive.”

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(Car Insurance) - Posted 3 years ago

“Very satisfied with Churchill.”

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(Car Insurance) - Posted 3 years ago

“Just very good”

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(Car Insurance) - Posted 3 years ago

“Bought a new car and went online to change details on my existing churchill policy, there was an extra insurance charge for the new car which I was happy to pay then I got hit with an extra £26. 88 admin fee, thought with me doing it online would save any admin costs. Informed customer service by email of this charge as being unfair and recieved a call to say its in "the small print", I will be taking this matter further with the ombudsman, never in all my years have I been charged to change car details online. Churchill this will be the last £26.88 you will ever get from me, and I will inform friends and family to stay clear!!”

Helpful Report

Posted 3 years ago

“If you've got more than 1 policy with Churchill you automatically get a discount and if you please ask them about it and you're better to phone them as it doesn't always give you your discount when doing it online and when you renew your policy always and if you can find it cheaper they do try and give it to you cheaper”

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(Car Insurance) - Posted 3 years ago

“Churchill aways have customers best interests at heart and will give you best price available”

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(Car Insurance) - Posted 3 years ago

“Came back with a much higher quote than last year so i had to go else where. Shame they dont look after the excisting customers.”

Helpful Report

(Home Insurance) - Posted 3 years ago

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Churchill is rated 3.7 based on 1,330 reviews