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Churchill Reviews

3.7 Rating 1,330 Reviews
69 %
of reviewers recommend Churchill
3.7
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
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just wonder was hit bye a driver about 8 week back just wondering what pay out im intilted to with whiplash and soft tishue damage to my hand and fingers
Asked by like not to say (5 years ago)
If a person is claiming against my insurance am I entitled to see what they are claiming for and their name and address?
Asked by Bea (6 years ago)
Who is the reputable company, I cant find any?
Asked by Ian Gilmour (6 years ago)
have you gpt telephone for complaints department
Asked by beverley carson (6 years ago)
how can i get through to churchill to report an accident iam finding it impossible
Asked by Catherine Pert (6 years ago)
In the reviews a customer alleges you only consider 5 years NCD. I that true?
Asked by Allen Jackson (6 years ago)
In the reviews a customer alleges you only consider 5 years NCD. I that true?
Asked by Allen Jackson (6 years ago)
Is there windscreen cover with comp insurance
Asked by john jennings (6 years ago)
If i sell the car , before one year , can i stop the insurance policy?
Asked by Eduard Ciugulea (6 years ago)
Hi, if I take out car insurance and make changes during the term of the policy, such as changing driver from provisional to full or temporarily remove a driver and add back for occasional times what is the likely admin fee. Please also confirm that you can make the above changes with Churchill. Thanks
Asked by Senior Shaun (6 years ago)
Why does Churchill not provide Terms and Conditions that are legible? Their T&Cs booklet can not be read properly as the font size of the text is too small. This is the second year that they have issued illegible T&Cs to me. I have made a formal complaint to them (53942598) and written to the CEO, Paul Geddes, and six Non-Executive Directors. Have been bombarded with loads of correspondence in massive size font, none of which deals with the issue, instead just insults my intelligence! I have reported them to the FCA, for failing to supply legible T&Cs which is against the law. The FCA, have just basically responded by saying that they will add it to their file. I have reported them to the Financial Ombudsman, but they are just going through the motions and don't seem to be taking the issue very seriously. May I suggest that all Churchill Car Insurance customers with normal or correctible eyesight try to read the 35 page booklet without straining their eyes. I have explored all available options to resolve this matter, other than spending thousands of pounds on legal fees, can anyone suggest anything to make them do the right thing?
Asked by pallen (6 years ago)
Why have you denied my solicitor J H Powell the right to cancel my house insurance. He is acting as a lasting power of attorney, as I am Colombia having sold my house in England. I authorise him to cancel my policy as discussed with you prior to leaving England on the 13th December 2017
Asked by Keith Noland (6 years ago)
Does Churchill automatically take money from your account yearly
Asked by Mrs Bentley (6 years ago)
does the quote for comprhensive car insurance cover abroad?
Asked by anthony (6 years ago)
how much of my 18ye1ars 1no claim bonus would I lose if I have one at fa1ult claim?
Asked by kevin woodhead (6 years ago)
Can I get quote for car insurance
Asked by Diane Spencer (6 years ago)
On a comprehensive motor insurance through Churchill would I be able to drive another vehicle on TP only. I am a driver aged 57?
Asked by Shanni Whisler (7 years ago)
Who is the senior executive in your Complaints Department
Asked by Michael Tapsfield (7 years ago)
Is your eu cover the same as you insure your car in the UK
Asked by Cyril (7 years ago)
Not really a question more an observation. It seems your rating comes out at nearly 4 but it mostly 5 stars price and customer relations but mostly 1 star for experience of claims and change charges.
Asked by hilda (7 years ago)
Hello thinking of swapping my insurance this month as my premiums seem to just keep rising even though I’ve never make a claim in the 32 years of driving if I decide to go with Churchill will the price I’ve been quoted remain around the same this time next year lm a male aged 48 and is the system of changing the policy from my car to say me buying a different car straight forward also do you send me the appropriate documents through the post or is it all on line thanks
Asked by Steven Yeomans (7 years ago)
read policy moter home insurance
Asked by john smith (7 years ago)
Why is my car insurance been hiked again after all my no claims bonus years?
Asked by Norman Kitching (7 years ago)
why are your customer feed back rating so bad ?
Asked by roy muller (7 years ago)
What does free breakdown cover. Please send details
Asked by Mary (7 years ago)
what is no claim discount rate?
Asked by Robson (7 years ago)