Churchill Reviews

Name: Churchill
Rating: 3.68

3.7 Rating 1,337 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

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Metrics

3.7

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 15th September 2024

Dave

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems.”

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(Car Insurance) - Posted 6 years ago

“done on line very easily and paperwork was sent through promptly.”

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(Home Insurance) - Posted 6 years ago

“Good when you are paying bad when you want to claim”

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Posted 6 years ago

“Competitive quotes and good service. Clear, easily understood detail.”

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(Home Insurance) - Posted 6 years ago

“Try calling on hold long time”

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(Car Insurance) - Posted 6 years ago

“Had car insurance with them, then after a driver had driven into us they basically left us to sort out all the courtesy car and garage repairs having to take lots of days of work to sort it. So rude and unhelpful. And to top it all we were left without a car on the day of our holiday costing us taxis to get to the airport”

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Posted 6 years ago

“Rubbish company, didn't send renewal notifications to me so when I called a day after to get it renewed (14 days leeway called on 15th day after insurance ended) they said it would have been a renewal of £535 but we'll have to do a new quote that came out well over £1000. There appears to be no recourse, I have 9 years no claims and paid in full every year never claimed through them. They clearly don't care about their customers and just try to get as much money out of you as possible. Needless to say they lost another customer”

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Posted 6 years ago

“We needed european cover as with our previous policy. When we called on this, accident in France totally not our fault . Told 3rd party only. It took me 6 months to battle with AXA FRANCE to get my money. I will not be renewing with Churchill.”

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(Car Insurance) - Posted 6 years ago

“Please avoid this company, I have just had a claim go through but within 12 months of the work being carried out another issue related to the claim has been declined by the insurance company. Its difficult to understand why this company has decided this route but they have left my house in a dangerous position with children living there. Churchill have left me with no fire escape from the back of the house. I will take this company to the financial ombudsman service to explain how Churchill operate. Churchill are a disgrace ,they have taken away my no claims bonus for a £100 excess and don't want anything to do with the claim after the excess has been paid. From this experience I would never recommend this dodgy company. They send workmen out to your house and don't put dust sheets down to protect your carpet. I would expect that any work being carried out has a 12 month warranty but not Churchill. I am left furious by Churchill ,who don't have any problem in leaving my insurance work like this. Don't touch this company they are such a scam company.”

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Posted 6 years ago

“Absolutely brilliant”

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(Car Insurance) - Posted 6 years ago

“Churchill is a good company but only check to make sure all is ok with your booking some time a slight mistake is made but nothing major they very supported when you need them”

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(Car Insurance) - Posted 6 years ago

“Very good”

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(Car Insurance) - Posted 6 years ago

“No no”

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(Car Insurance) - Posted 6 years ago

“All been very polite when talking with me and explained everything clearly”

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(Car Insurance) - Posted 6 years ago

“ok and quick to uswe”

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(Car Insurance) - Posted 6 years ago

“I am happy with the service”

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(Car Insurance) - Posted 6 years ago

“A 50% increase in car insurance premium with no explanation from one year to the next with no change in details is unacceptable. The attitude was "take it or leave it" we are not interested in being helpful.”

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Posted 6 years ago

“Changed from previous car insurance for cost reasons and to include breakdown cover, on balance went with Churchill because the brother in law did. Quick and easy to do online and good that you could choose level of breakdown.”

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(Car Insurance) - Posted 6 years ago

“I think , about price and service to me Churchill is brilliant, I'm happy”

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(Car Insurance) - Posted 6 years ago

“They was very helpful and understanding, when I got my number plate changed, also when I got my no claim thru, they sent new documents within 2-3 days,very helpful”

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(Car Insurance) - Posted 6 years ago

Churchill is rated 3.7 based on 1,337 reviews