Devitt Reviews

Name: Devitt
Rating: 3.58

3.6 Rating 303 Reviews

65 %

of reviewers recommend Devitt

Company Reviews

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3.6

Based on 303 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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0345 872 3614

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely the worst bike insurance company I've ever used all they are interested in is seeing how much they can con their customers. 0/10 is my score for this useless company”

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Posted 3 years ago

“Absolutely the worst bike insurance company I've ever used all they are interested in is seeing how much they can con their customers. 0/10 is my score for this useless company”

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Posted 3 years ago

“Excellent service, no charge for changing registration number details, a first for me and Excellent value policy. Great company to work with.”

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Posted 4 years ago

“TERRIBLE COMPANY, sold my bike to a freind, called to cancel insurance then hit me with £75 charge, only had the insurance 3 month, instructed them to not cancel as I may still ride the bike, but they illegally cancelled it and went into my bank account and stole the £75. AVOID AT ALL COST”

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Posted 4 years ago

“Awful money grabbing company”

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Posted 4 years ago

“Youre lucky to get 1 star, you deserve a big fat Zero. Shocking. Terrible customer service. I cancelled within 14day cooling off period (which by law is allowed) and they charged me £40 cancellation fee. Outrageous!! I will NEVER USE again **** Steer clear. Go to Bennetts or MCN, trust me***”

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Posted 4 years ago

“Just rang them to cancel my bike insurance as i have sold it which expires in march was told i had to pay £55 cancellation fee. I am self employed had no income for 8 months no furlough either. Robbing b$stards”

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Posted 4 years ago

“Ripped Off 4 Sure”

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Posted 4 years ago

“take your money for the year and then threaten to cancel your policy all because they want pic of the bike which i said i would give them once the bike was done to my standers”

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Posted 4 years ago

“Absolute joke how much they charge you when they cancelled your policy. Took £200 from me which was all the money I had to feed my new born baby and disabled child. Do not recomend would ever use again”

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Posted 4 years ago

“£75 to cancel a policy 3 weeks old! Pays to read the terms and conditions. The Policy document states £25 for the Insurance Company. BUT the T+C state there is an additional £50 for the broker 'Devitt!' First and last time I use them..... With regard to your reply 'As we are a broker there is a cost to acquiring and setting up polices which is why we have to charge a cancellation fee and these are industry standard....' Sorry but £75 IS NOT industry standard!”

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Posted 4 years ago

“I had my car insurance with them for 3 years I was paying around £450 a year then they failed contact me at my address and sent mail to the wrong address that I believe it has been sent to regarding 3 accidents the first one was my first 1 was apparently hitting a parked vehicle I cause so much damage apparently the car with the right off second one was woman undertook me and hit me when try to emerge into my Lane I told them situation but my insurance company Aviva did not listen to what I told them give it was my insurance broker I sent them the evidence and Witnesses statements to what has happened and fail to pass it on to my insurance company as I was unsure who to send it to as i was with devitt insurance, caravan Club, Arriva. yes I know I didn't know you could have so many companies in your policy and the third was so jack ass hit the back of my car when as was waiting to pull out on the the road from a junction i said just leave it just a broken bumper i will get a new one the next day by the time i hot home i had 5 phone calls from his .............. asking what my car is like wanting pics etc at 11pm he admitted all falts to his company as they said to me over the phone so i called aviva i said how is this going to affect my policy they said it will not as he was at falt and has accepted all responsibilities from the accident so no thanks to this my renewal price is just over £2200 a year and i did not even make make a claim for that thanks aviva, devitt insurance caravan club insurance for penalising honest people”

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Posted 4 years ago

“Been with Devitt for years.Hassle free,they contact you every year prior to renewel.They are only insurance I have ever had that go cheaper or stay same five star.”

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Posted 4 years ago

“Anyone insuring with this Company needs their brain checking. Sold my bike & like a compliant sucker, told Devitt. They are trying to charge me £55 just to cancel when the policy was only double that. If you are thinking of using Devitt - DON'T! They are a bunch of cowboys!!”

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Posted 5 years ago

“Can't log in to my account”

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Posted 5 years ago

“Be aware that Devitt as a broker can and will charge "industry standard" cancellation fees. In my case the Ombudsman has advised that it is acceptable for them to charge £50 to cancel a £73 policy into which I had already paid £53. The total charge currently being demanded is £79 ...more than the cost of the original policy. Legally they can do this it seems, so perhaps it would be wiser to go direct to your insurer of choice and cut out the middle man”

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Posted 5 years ago

“Watch out for the small print!!! I cancelled a policy that was 3 months old that I had paid up front for. I sold the bike and cancelled the policy (will you would as its the law). And they charged me an extra £25 to cancel the policy. No refund of the 9 months left just an extra £25 to pay. Do not go anywhere near this company.”

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Posted 5 years ago

“Absolutely appalling service! They have never removed an incident in my file that I was never involved, they never paid a penny and apparently is taking them ages to remove! Which cause that I have to pay 10 times more for a new policy with a new insurance!! I have been talking with everyone in the company for hours and we do not get anywhere. Incredible useless customer service, underwriter and whoever was involve in my case!”

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Posted 5 years ago

“absolutely the worst....my son had his bike insurance with this sad excuse of a company had his bike stolen so cancelled his insurance they then enter my account illegally and stole £269.50 from my account (am not the policy holder..dont deal with them...”

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Posted 5 years ago

“This will blow your head off - I’m an existing customer with devitt for several years & have had a good claim free history & I’m a sad 58 yrs old! My renewal came up & suprise suprise I get a letter saying they can’t get me cover so basically get lost! Following me wasting much time devitt basically confirm they were wrong & they quote me a whopping £700 when my last yrs of history has been £365-430, are they serious! apparently yes. So again I get on the web & see a nice quote from BMW motoraad for £379, lovelee jublee, then I see the contact number is devitt!! So I ring em & ask why I can secure a quote £320 less then they can & they are a broker & by the way my cheaper quote is through them from another comparison site. The lovely lady said apparently they can’t cross sell or something that I didn’t understand. Anyway I’ve paid em & it’s sorted, how weird is that??!! Still don’t get it, but £320 in my bin is more then welcome. Oh Devitt sort yourself out & do your job, simples...........”

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Posted 6 years ago

Devitt is rated 3.6 based on 303 reviews