Devitt Reviews

Name: Devitt
Rating: 3.58

3.6 Rating 303 Reviews

65 %

of reviewers recommend Devitt

Company Reviews

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3.6

Based on 303 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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0345 872 3614

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No I would never ever use this insurance again uter theives my lad insured a moped with them but it brock after 3 days itched to ring debit but held in a queue then phone hung up after 45 mins rang again same so I emailed them to swap policy to another motorcycle but no reply this was on 13 April 2022 I am still tying to get intouch with them but it seems impossible they take your money and then you can't get hold to speak to to swap insurance as I result I had to insure the bike with another company and sent a email To debit to cancel my policy as I had 14 days cooling of period so I had cover with debit for 2 or3 days they took a ,£70.00 pound instalment now they are saying that I ow them another £119.00 to cancel to policy taking the insurance for 3 days to near£200.00 pounds into is now 19 May and have still not had a email back would never use them stay well clear. You have been warned”

Helpful Report

Posted 2 years ago

“took £197 of me two weeks ago for a new policy which i paid in full, i told them who my old insurance was with and the policy number to receive a email yesterday which i had to further log into stating id not provided my no claims bonus and they'd cancelled my policy to refund me £72. my no claims were only 2 years and they could of at least called me or sent a letter. this makes me feel that there nothing but scammers and cant be trusted. the no claims was sent straight away as i had it on email but they still refuse to reinstate my policy. DONT TRUST THESE SCUM BAGS AS THEY NEED TO UNDERSTAND THAT CUSTOMER SERVICE IS POOR AND NEEDS SORTING. ON MOST SITES THEY GET TO APPROVE REVIEWS AND OBVIOUSLY ONLY AGREE TO POSITIVE.”

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Posted 3 years ago

“Don’t ever ever take a policy out with this Broker they are useless. You’ll spend anywhere between 1-2hrs hanging on the phone trying to speak to the,. Don’t ever pay for the policy monthly, they say have never received bank details and try and charge you a default payment of £25.00 and do this every month. Absolute shambles of a company, avoid at all costs”

Helpful Report

Posted 3 years ago

“They asked for NCB proof which I sent. They’ve now cancelled my insurance and claim there isn’t a refund. Dreadful service.”

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Posted 3 years ago

“Policy ended in June. 2 months later they took £100 out my bank by mistake. Got refunded 3 days later after numerous phone calls. Said it wouldn't happen again. Now it's 5 months since I have been a customer of Devitt and they took £100 out my bank unauthorised AGAIN. Waiting for refund yet again due to their mistake. But caused me to miss a mortgage payment. Thanks!!!!”

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Posted 3 years ago

“Just sold my bike, annual premium was £120 which I paid in full, insurance has been in place for 8 months. Devitt now want £75 cancellation fee on the policy.”

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Posted 3 years ago

“Genuine con merchant. Should be called Dick Turpin.....”

Helpful Report

Posted 3 years ago

“Overcharged with monthly fee for a month without legal coverage.”

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Posted 3 years ago

“My bike got stolen so phoned them to transfer my insurance policy to another bike so I got changed 75£ for cancellation fees , then get new policy for the new bike after 5 days I’ve decided to sell the bike , phoned them to cancel it poand they said that I will be charge another 75£ after I been told that I have 14 days to cancel it free of charge SCAMMER STAY AWAY”

Helpful Report

Posted 3 years ago

“Great as long as you don't need to cancel due to a global pandemic. Excruciating cancellation fees. Failed DD fees AFTER cancellation. No warnings before attempting to take payment on aDD they no is cancelled, repeatedly. Robbers, scum and treat their customers like they're running a protection racket.”

Helpful Report

Posted 3 years ago

“absolute robbery i thought the likes of dick turpin and highwaymen were long gone dont believe it devitt insurance biggest crooks on the market avoid big time”

Helpful Report

Posted 3 years ago

“Avoid like the plague - hidden charges AFTER policies are taken out - tried to charge £75 cancellation fee for no reasonable reason for a policy active for 10 days, yes 10 days on annual premium of £220 - highway robbery is alive and well - STEER CLEAR OF DEVITT”

Helpful Report

Posted 3 years ago

“Signed up via GoCompare. They took the money. No documents sent, no replies to e-mails, don't answer the phone.”

Helpful Report

Posted 3 years ago

“Absolutely the worst bike insurance company I've ever used all they are interested in is seeing how much they can con their customers. 0/10 is my score for this useless company”

Helpful Report

Posted 3 years ago

“Absolutely the worst bike insurance company I've ever used all they are interested in is seeing how much they can con their customers. 0/10 is my score for this useless company”

Helpful Report

Posted 3 years ago

“TERRIBLE COMPANY, sold my bike to a freind, called to cancel insurance then hit me with £75 charge, only had the insurance 3 month, instructed them to not cancel as I may still ride the bike, but they illegally cancelled it and went into my bank account and stole the £75. AVOID AT ALL COST”

Helpful Report

Posted 4 years ago

“Awful money grabbing company”

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Posted 4 years ago

“Youre lucky to get 1 star, you deserve a big fat Zero. Shocking. Terrible customer service. I cancelled within 14day cooling off period (which by law is allowed) and they charged me £40 cancellation fee. Outrageous!! I will NEVER USE again **** Steer clear. Go to Bennetts or MCN, trust me***”

Helpful Report

Posted 4 years ago

“Just rang them to cancel my bike insurance as i have sold it which expires in march was told i had to pay £55 cancellation fee. I am self employed had no income for 8 months no furlough either. Robbing b$stards”

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Posted 4 years ago

“Ripped Off 4 Sure”

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Posted 4 years ago

Devitt is rated 3.6 based on 303 reviews