Dial Direct Reviews

Name: Dial Direct
Rating: 4.28

4.3 Rating 2,783 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,783 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service that is good value for money.”

Helpful Report

Posted 2 months ago

“⁶car I insurance price well over the top!!!!”

Helpful Report

Posted 2 months ago

“I have recently renewed my motor insurance, I believe Dial Direct understands customer loyalty which resulted in a very good insurance premium, may it continue next year. Many thanks”

Helpful Report

Posted 2 months ago

“Brilliant service”

Helpful Report

Posted 2 months ago

“Very quick responses and a very good package for me at a very reasonable price”

Helpful Report

Posted 2 months ago

“They covered everything we asked for at reasonable price”

Helpful Report

Posted 2 months ago

“Got a very good renewal, I was very glad to accept it.”

Helpful Report

Posted 2 months ago

“Monthly premium went up by 100% after not claiming for 11 years”

Helpful Report

Posted 2 months ago

“Talking. To a real voice.”

Helpful Report

Posted 2 months ago

“The price of renewal was good but when I check the renew premium I find a better price offered by Dial Direct I call them the I have received cheaper quote from another provider you match and give me more better price so I stick with Dial Direct.”

Helpful Report

Posted 2 months ago

“Excellent service good value for money thank you dial direct team”

Helpful Report

Posted 2 months ago

“This company never sems to amaze me ,fantastic service”

Helpful Report

Posted 2 months ago

“I fail to see how anyone can compare with Dial Direct to include RAC and legal fees very good company will renew next year for sure”

Helpful Report

Posted 2 months ago

“Clear information. Reasonably priced policies. Friendly & helpful staff at the call centre who are knowledgeable about their policies.”

Helpful Report

Posted 2 months ago

“Always reachable there to assist when needed.helpful”

Helpful Report

Posted 2 months ago

“Charging fifthy quid to change address did not make me happy.”

Helpful Report

Posted 2 months ago

“Price increase reasonable”

Helpful Report

Posted 2 months ago

“Great communicatio excellent value for money and seamless renewal”

Helpful Report

Posted 2 months ago

“Very helpful, real world people, very good service, thank you”

Helpful Report

Posted 2 months ago

“Value for money, very helpful and courteous at all times.”

Helpful Report

Posted 2 months ago

Dial Direct is rated 4.3 based on 2,783 reviews