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Dial Direct Reviews

4.3 Rating 2,783 Reviews
A
Happiness Grade
A

Customer Service - Good

96.82%
Industry Average
Excellent service and pricing
posted 2 weeks ago - Anonymous
Nice helpful manner on the phone. Did as they said they would. Nice reliable service
posted 2 weeks ago - Anonymous
Supper customers service, even when you have an accident they are realy helpful.
posted 2 weeks ago - James Arthur Bentley
Great service
posted 3 weeks ago - Jamie Gordon
This year the premium was lower than last for the same cover. All paperwork came on time very pleased with service Never had to claim so unable to comment on that side of the service
posted 3 weeks ago - Anonymous
Excellent service, Very happy with Dial Direct, Highly Recommended Xxxxxx
posted 3 weeks ago - Mr J McKeefry
Easy to use but did ask for my documents via hard copy never got them apart from that good service
posted 4 weeks ago - John Brown
Overall the service has been very good really competitive with quotes compared to a lot of other companies. Only negative was I got charged an administration fee that wasn’t by fault it was my bank that stopped payment I did explain everything to them but still got charged 🤷
posted 1 month ago - John
Been with Dail Direct for a while and this year the premium went down for the same service as of last year The guy i spoke with was very knowledgeable and very helpful recommended A+++
posted 1 month ago - Ian
I have used Dial Direct for quite a few years now and must say how impressed I am with the service given. It's been so easy to renew each year and the price has been very good. I am also very happy with the customer service, overall a great company who I highly recommend.
posted 1 month ago - Vernon Smith