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Dial Direct Reviews

4.3 Rating 2,837 Reviews
A
Happiness Grade
A

Customer Service - Good

96.70%
Industry Average
I have been with Dial Direct now for a few years and for me there the best out there, I am extremely satisfied with there service
posted 2 weeks ago - Allan
I have been with Dial Direct car insurance for 3yrs now as they have continued to remain competitive when I do my annual review. Their customer service is excellent. You phone and get through immediately to helpful staff who go the extra mile. E.g there was a payment issue from my side with regards to renewal, an automatic late payment change was added but kindly removed when I phoned to explain the issue with my card.
posted 3 weeks ago - Anonymous
This is the third year with Direct Dial and each time it has been easy to renew and CHEAPER! I have not had to test their claims service
posted 3 weeks ago - Keith
Good service and quotes. I have not had to make a claim to date but hope this would be easy should the need ever arise.
posted 4 weeks ago - Anonymous
Price very good service excellent. Back up good.
posted 4 weeks ago - Anonymous
Good service throughout. Value for money
posted 4 weeks ago - Anonymous
I am happy with service so far , easy to deal with, I recommend others to use it.
posted 1 month ago - Anonymous
Your service has been great. Best deals too.
posted 1 month ago - Anonymous
Amazing customer service. Explained, all details and understood my needs.. What a refreshing change to speak to a caring person.. keep it up. Thank you Kind regards Angela Daughtrey.
posted 1 month ago - Angela Daughtrey
i was quoted a reasonable price and every thing went through ok .i was pleased with the service i got thankyou
posted 1 month ago - Anonymous