Dial Direct Reviews

Name: Dial Direct
Rating: 4.29

4.3 Rating 2,972 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,972 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easty renewal on line”

Helpful Report

Posted 2 months ago

“Great price and great service from friendly helpful staff”

Helpful Report

Posted 2 months ago

“Happy with the price and nice people to talk to”

Helpful Report

Posted 2 months ago

“Renewal process really easy, price remained competitive (slightly less than previous year). Excellent service.”

Helpful Report

Posted 2 months ago

“Ok so far no problem”

Helpful Report

Posted 2 months ago

“Good service good price There if you need them”

Helpful Report

Posted 2 months ago

“They made getting insurance hassle free and more than competitive”

Helpful Report

Posted 2 months ago

“Very easy to deal with, And look after the long term customers as well as new customers.”

Helpful Report

Posted 2 months ago

“The policy has increased again how does this make happy you need to keep the price low as possible”

Helpful Report

Posted 2 months ago

“The whole experience was very easy from begining to end. Great prices and friendly team members.”

Helpful Report

Posted 2 months ago

“I only insured with this Company last year and couldn’t believe when my renewal notice came through and it was less than last year. It was a no brainier so renewed my insurance for another year. I hope I never have to make a claim, this tests the water to see just how good companies are. So far so good, and reading the reviews they are mostly positive so hopefully a genuine professional insurance company at last!!”

Helpful Report

Posted 2 months ago

“Easy to navigate website. Didn't automatically put the renew price up like some companies. Happy with service.”

Helpful Report

Posted 2 months ago

“Been with Direct for couple of years and find them very good to deal with, keep me updated and keep price of car insurance good value 👍”

Helpful Report

Posted 2 months ago

“All very good. Good company.”

Helpful Report

Posted 2 months ago

“Can always speak to someone,have been with this company for years,well satisfied,Thankyou .”

Helpful Report

Posted 2 months ago

“Excellent service been with them over 4 years now great.”

Helpful Report

Posted 2 months ago

“Very quick and easy to renew, the price was a no brainer so I didn't even try to look elsewhere, I'm more than happy and have told other members of my family about you, so thank you for the chance to renew”

Helpful Report

Posted 2 months ago

“A good company to deal with. Staff very helpfull and polite”

Helpful Report

Posted 2 months ago

“Less than 5 minutes to get a quote, filling details is straight forward and very affordable price 👌”

Helpful Report

Posted 2 months ago

“Decent price for car insurance. Easy to arrange. Dial Direct are a bit of a hidden gem as I have never seen them on a comparison site.”

Helpful Report

Posted 2 months ago

Dial Direct is rated 4.3 based on 2,972 reviews