Dial Direct Reviews

Name: Dial Direct
Rating: 4.28

4.3 Rating 2,783 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,783 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful and reasonably priced”

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Posted 2 months ago

“Renewal process very easy to complete”

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Posted 2 months ago

“Very easy renewal process good price highly recommend”

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Posted 2 months ago

“Easy renewal, very reasonable price.would recommend.”

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Posted 2 months ago

“A refreshing change to find an insurance company that doesn't inflate the annual premium. Easy renewal and no need to search comparison websites as the price actually went down. Brilliant”

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Posted 2 months ago

“Really easy to set up insurance and great communication at renewal - my insurance cost went down this year and competitive price. I haven't had to use my insurance but feel happy knowing there is a 24 hour helpline.”

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Posted 2 months ago

“Good price”

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Posted 2 months ago

“Good price, always keeping me updated with texts and emails. Excellent company.”

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Posted 2 months ago

“Instead of getting cheaper due to claim-free use, the premium is getting horrendously more expensive.”

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Posted 2 months ago

“Despite the above inflation premium increase decided to go with DD another year. Renewing was easy.”

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Posted 2 months ago

“Simple and easy 2 insure my van and car”

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Posted 2 months ago

“This was a surprising find on Go Compare. Also, this company is far ahead of any other insurance company. They reward you for staying with them”

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Posted 2 months ago

“Excellent all round from purchasing of insurance to customer service and with the added bonus of RAC recovery😃”

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Posted 2 months ago

“Very competitive price”

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Posted 2 months ago

“Great cover at a good price, very easy to deal with even for me who is not good with technology”

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Posted 2 months ago

“I like you serving”

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Posted 2 months ago

“Cheaper renewal price than last year. Very happy!”

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Posted 2 months ago

“dial direct good service providers 10 out of 10 well dune”

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Posted 2 months ago

“Good communication”

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Posted 2 months ago

“Been with them for a couple of years price went up but got a better price than on a comparison site,that will do me.”

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Posted 2 months ago

Dial Direct is rated 4.3 based on 2,783 reviews