Dial Direct Reviews

Name: Dial Direct
Rating: 4.28

4.3 Rating 2,893 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first renewal with Dial Direct & I'm absolutely delighted with the price I've accepted, I will certainly stay with Dial Direct if they look after my interests in this way, thanx Paul.”

Helpful Report

Posted 14 hours ago

“This is my 2nd year with car insurance. Great renewal price, dropped considerably. Thank you!”

Helpful Report

Posted 16 hours ago

“Call handler was very helpful and pleasant.”

Helpful Report

Posted 17 hours ago

“Very happy, customer service very good,paperwork not complicated”

Helpful Report

Posted 1 day ago

“Very easy renewal, and a good price which was reduced again on the phone! Very satisfied, thank you.”

Helpful Report

Posted 2 days ago

“Good firm and very easy to deal with - on a plus side the insurance quotes are reasonable. Very satisfied thank you”

Helpful Report

Posted 3 days ago

“Aways a lgood price quoted”

Helpful Report

Posted 3 days ago

“Great price, seamless procedure. Will be staying with Direct for the foreseeable future. Regards Phil”

Helpful Report

Posted 3 days ago

“easy access to documents fast payment good price including extras”

Helpful Report

Posted 4 days ago

“We have been with DialDirect for about 4 years now and the service and premium are the best that we have found.”

Helpful Report

Posted 6 days ago

“Call handler explained features and benefits when renewing car insurance. Easily understood. Would recommend Dial Direct services.”

Helpful Report

Posted 6 days ago

“Brigitte This is my 2nd year very happy with the renewal cost, excellent service and very pleasant staff to talk to, includes the RAC breakdown.”

Helpful Report

Posted 1 week ago

“5 star company, this is my 2nd year with Dial Direct and I have been so impressed with their customer service and overall quality. The price is very reasonable, a brilliant cover for the whole thing”

Helpful Report

Posted 1 week ago

“Found Dial Direct through go compare last year. The best price with RAC cover. And the renewal process this year was so easy to do..and my monthly cost was even lower. Great value and stress free!”

Helpful Report

Posted 1 week ago

“Dial Direct Make it simple to use and understand when renewing my policy.”

Helpful Report

Posted 1 week ago

“Great price and cover. Found them through GoCompare last year and got RAC cover along with my policy. This year when it was time to renew they were cheaper than anything GoCompare could find for me so it made sense to stay with them and renew directly. Thank you.”

Helpful Report

Posted 1 week ago

“Exceptional value for money and free rac cover included. Win Win.”

Helpful Report

Posted 1 week ago

“Really easy company to deal with have been happy with the renewal price too - recommend +++”

Helpful Report

Posted 2 weeks ago

“The last 2 years car Insurance renewal quotes from Dial Direct have been so competitive with little premium increases that I've allowed auto renewal to take place. This is the only insurance company I have stayed with for more than a year in all my 50+ years of caring ownership.”

Helpful Report

Posted 2 weeks ago

“5 star all the way, nice to find a company that is a pleasure to deal with.”

Helpful Report

Posted 2 weeks ago

Dial Direct is rated 4.3 based on 2,893 reviews