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elephant.co.uk Reviews

2.9 Rating 135 Reviews
50 %
of reviewers recommend elephant.co.uk
2.9
Based on 135 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat

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Anonymous
Anonymous  // 01/01/2019
Have had no issues and when I phoned to get insurance the girl was very helpful
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(Car Insurance) - Posted 9 years ago
the are ok
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(Car Insurance) - Posted 9 years ago
Great company
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(Car Insurance) - Posted 9 years ago
It is very good
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(Car Insurance) - Posted 9 years ago
The service I have recieved was extrodinary
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(Car Insurance) - Posted 9 years ago
HELLO/ elephant.co.uk IS THE BEST INSURANCE I HAVE HAD, WHEN I STARTED MY POLICY THEY GOT MY NO CLAIMS BONUS FROM MY LAST INSURANCE PEOPLE, WHATS GET IS I CAN JUST PUT MY POLICY NUMBER IN ON-LINE AND I CAN PRINT OUT A COPY OF MY POLICY ANYTIME I WANT, IT IS SO EASY PLUS I DID GET STOPPED BY THE POLICE JUST A NORMAL ROAD SIDE CHECK AND I COULD PULL UP ON MY SMART PHONE MY INSURANCE POLICY AND THEY HAD A CABIN AND IN THERE THEY HAD A PRINTER ALL I DID WAS FIND THE MAKE OF THERE PRINTER AND CLICK THERE PRINTER, PRINTED OUT MY POLICY I WAS AWAY IN 4 MINUTES. AND NOT LIKE OTHER COMPANY'S I HAVE FULL NO CLAIMS, AND MY INSURANCE STILL GOES DOWN EVERY YEAR . I WILL BE WITH ELEPHANT UNTIL I CAN NOT DRIVE ANY MORE. J.CREGG
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(Car Insurance) - Posted 9 years ago
I am satisfied with the Elephant insurance.
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(Car Insurance) - Posted 9 years ago
Yeah a good insurance company,tho ive never had to make a claim or anything so not sure what they are like in that division. I had to get my insurance sent to my home address and that was a little bit off a nightmare tryed calling 3 or 4 times about it and eventually got is sent out but was at a cost of £7.50. Everything explained very well and fully insured as the phone call was over..
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(Car Insurance) - Posted 9 years ago
Cancelled within 24 hours of purchase and still got charged a penalty and they TRIED charging us more, which would have been against the Trade Practices Act. Had to battle against them for that and they did back down, but very unclear that any costs would be incurred because we informed them within the 'cooling off period' and HAD been told that we could cancel the policy within that time. Even with the cancellation penalty, we saved hundreds getting insurance elsewhere.
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(Car Insurance) - Posted 9 years ago
Excellent insurer good customers service and really full explanation Absolutely love it
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(Car Insurance) - Posted 9 years ago
Verry good
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(Car Insurance) - Posted 9 years ago
Good comprehensive policy for my car. No fuss or problems
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(Car Insurance) - Posted 9 years ago
Looking forward to renewing my policy with them...
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(Car Insurance) - Posted 9 years ago
My experience with elephant at the beginning of my policy wasn't particularly great. i was waiting for my insurance documents through the post after two weeks of not having them delivered, i rang you to then be told i had to print the documents off myself, this was not made clear when taking out the policy. since then i have rang up 3-4 times to just make general enquiries and i must say the customer service is very good, depending on my renewal price this year, i hope to stay with elephant
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(Car Insurance) - Posted 9 years ago
i have not had to make a claim on this policy, so i can't give a review, but good .
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(Car Insurance) - Posted 9 years ago
Cheap quote spoilt by greedy insurance firm charging £19-95 to remove cherished plate and a further £19-95 to swap from one car to another!! will never use again whatever the price!!!
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(Car Insurance) - Posted 9 years ago
Service over the phone was very good and helpful. Excellent forwarding of documents and refunding of money.
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(Car Insurance) - Posted 9 years ago
Elephhant is a good insurance company to deal with so far
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(Car Insurance) - Posted 9 years ago
This company is very good.
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(Car Insurance) - Posted 9 years ago
Mistakes in invoicing / billing left me uninsured for 10 days without my knowledge. Elephant did correct this and restart my insurance, but it shouldn't have happened. Renewal time came and again they ignored my call to change my address, send the renewal to an old address, leaving me (again) unisured for a few days. Pretty bad overall and not the best price.
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(Car Insurance) - Posted 9 years ago
elephant.co.uk is rated 2.9 based on 135 reviews