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elephant.co.uk Reviews

2.9 Rating 135 Reviews
50 %
of reviewers recommend elephant.co.uk
2.9
Based on 135 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat

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Anonymous
Anonymous  // 01/01/2019
Best insurance so far
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(Car Insurance) - Posted 8 years ago
Great customer service and hassle free, great price too. Would recommend to a friend
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(Car Insurance) - Posted 8 years ago
Elephant insurance company is not great they slack customer service and plus the service is not great I do regret going with them from the beginning they say they can provide you with First class service which is a CLEAR LIE the management do not communicate with you as a customer if you have a problem when there customer support can't do much I just think I have had a bad experience with elephant until you try them you won't be able to tell for yourself overall I think they are very poor in every way!!
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(Car Insurance) - Posted 8 years ago
Superb .... Saved a fortune ....mover £120 for exactly the same policy - completed online, provider phoned me - lovely, friendly girl. Opted for online policy rather than paper copy (they give you that option). Can't fault anything - I had been with a local insurance company for years - first time purchase online and would recommend Elephant to anyone.
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(Car Insurance) - Posted 8 years ago
easy, expensive
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(Car Insurance) - Posted 8 years ago
Changed one vehicle to another at a very reasonable cost. Will use again. Thanks.
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(Car Insurance) - Posted 8 years ago
A very competitive price, easy to understand policy & simple to purchase.
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(Car Insurance) - Posted 8 years ago
Very efficient service. Competitively priced. Will use again.
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(Car Insurance) - Posted 8 years ago
Ok
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(Car Insurance) - Posted 9 years ago
Can't remember sorry
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(Car Insurance) - Posted 9 years ago
A few months ago I experienced an issue where my car failed to start. After phoning the customer service helpline I was asked if it was ok for a new employee to take care of my issue, which I warmly welcomed. Not only was I treated in the upmost professionalism by this employee, he was also able to deal with my issue in a quick and prompt manner by scheduling an mechanic to come to my address and aid in the issue. Absolutely fantastic customer service and I will definitely be renewing with elephant when I am up for renewal.
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(Car Insurance) - Posted 9 years ago
10/10
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(Car Insurance) - Posted 9 years ago
I am very pleased with their service.
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(Car Insurance) - Posted 9 years ago
Very good for 1st time buyers.....
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(Car Insurance) - Posted 9 years ago
I just replaced the windscreen
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(Car Insurance) - Posted 9 years ago
No problem with the provider to date, happy with the service so far.
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(Car Insurance) - Posted 9 years ago
I was very pleased with how easy it was to arrange my car insurance out with Elephant.co,uk. This was the first car I insured myself and found it all very easy to proceed with thanks to the excellent service advisor on the phone being very helpful. I would recommend this company to anyone looking for car insurance. Robert Marcroft
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(Car Insurance) - Posted 9 years ago
Brilliant easy for look online
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(Car Insurance) - Posted 9 years ago
Bad communication when trying to install the box in my car, also said on numerous occasions that they were going to cancel my policy for no reason. As of this I will not be taking another policy out with this provider.
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(Car Insurance) - Posted 9 years ago
Average. Standard and facility didn't match whilst giving courtesy car. Giving Fiat 500 was very poor in replace of Range Rover Evoque.
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(Car Insurance) - Posted 9 years ago
elephant.co.uk is rated 2.9 based on 135 reviews