“Can NEVER log in to my online account (the site is pointless)- They have messed up payments and my insurance more than once - I shall not be renewing my policy with this company! i am now on my 5th complaint with them about my direct debit - they can't seem to get it right, and the communication is just useless.”
“The were about to cancel my insurance without contacting . The bank cancelled DD by mistake. Being away from home I had no idea. It was I who phone Express insurance to ask why the last installment had not been taken. They informed me the policy was about to be cancelled. They had written to me and would not text or email me. I could have possibly been driving without insurance. Poor service and irresponsible. Every part of this documentation is done on line so why not such an important notification like this. I will not return to Express in the future.
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“Its cheap to have a bike insurance from this company. I switch once to another bike I have to pay £30.. But atleast these people do not disturb you for extras and keep u calling like others.”
