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First Alternative Reviews

3.8 Rating 232 Reviews
69 %
of reviewers recommend First Alternative
3.8
Based on 232 reviews
Customer Service
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It was quick and easy arranging insurance. I had a car accident in November which was not my fault and there is a claim ongoing. The service has been gd so far.
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(Car Insurance) - Posted 8 years ago
Quick simple and easy to deal with, amazingly good price and very good level of coverage
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(Car Insurance) - Posted 8 years ago
very happy with the service provided.thankyou.
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(Car Insurance) - Posted 9 years ago
Greedy insurance I have changed my car and my insurance gone up from £40 to £57 I have 10 years no claim bonus I couldn't believe it. I had six months left in my insurance so I had no choice but to pay £57 for the rest of term. But when I checked complaints against 1st alternative then I was surprised because so many people had a complaint against them so they had not only miss about with me but with many other as well. I won't renew with them but also will advice others to stay away from them. Absolutely rubbish
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(Car Insurance) - Posted 9 years ago
Reliable and quick in answering questions from customers
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(Car Insurance) - Posted 9 years ago
Easy and clear to understand. Only thing is you need to get cover at a cost to drive abroad. Unfortunately they do not have full driving abroad cover on any policy.
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(Car Insurance) - Posted 9 years ago
The customer service has been excellent thus far. Just hope that the renewal price is competitive as I'd have no hesitation in renewing
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(Car Insurance) - Posted 9 years ago
i have had no problems with first alternative. if their renewal offer is good,then i'll use them again.
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(Car Insurance) - Posted 9 years ago
Very helpful and kind
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(Car Insurance) - Posted 9 years ago
Tried on line to inform them of change of address kept being steered to phone them phoned and was charged £40.
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(Car Insurance) - Posted 9 years ago
Reliable.quick replies.
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(Car Insurance) - Posted 10 years ago
The service was good.
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(Car Insurance) - Posted 10 years ago
First Alternative is rated 3.8 based on 232 reviews