“"I\u2019m 75 and anxious in unfamiliar situations. First Alternative advisors were clearly spoken and empathetic. I first notified them of incident then a month later made a claim for repairs to my own vehicle."”
“"Haven\u2019t had to deal with them as no accidents etc \u2026. They seem good but the proof of the pudding is when I have to deal with them, hopefully I won\u2019t have to \u2026"”
“Worst customer service ever. Clearly underfunded so have to jump through a million hoops to get anyone.
Worst car insurance ever, I would not recommend in a million years.”
“"Absolutely diabolical, not offered any curtosy car have to pay extra for that just expensive compared to other insurance companies who offer a lot more for less. Wouldn\u2019t bother with first alternative again. "”
“"I was previously with Swinton before I found first alternative, Swinton when I changed my car over they would still charge me for outstanding balance of car insurance even when I didn't own car, I had traded in I got new car from Arnold Clarke phoned first insurance and all I had to pay was an admin fee which was totally acceptable "”
