“"i had a problem because I was insuring the car for my autistic son who is in a care home and trying to get cover for the care staff to drive him in the end I had to find an alternative and more specialist insurer. Please note there was no food involved."”
Hello,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with
us.
As you’re posting on a review site, we are unable to view your Go.Compare account
however, we would love to discuss this with you in order to investigate this further so we can
resolve your query.
If you could email us on customerservices@gocompare.com or give us a call on 01633 654
019, Monday to Friday between 9am and 5.30pm that would be great.
We apologise for the system error regarding the food review, this is being looked into and we apologise for any confusion.
Many thanks,
Jessica Brown
“"It was very easy and quick to set up my car insurance, I haven\u2019t had to get in touch with them yet and hopefully never have to.\r\nAll in all very good"”
“"I thought amature but proved totally opposite ...but al l change I thought when changed catm..Wrong brilliant faultless .\r\nNo 5, ,,,,out5 ...no discount or leay way \r\nBut good "”
“"I\u2019m 75 and anxious in unfamiliar situations. First Alternative advisors were clearly spoken and empathetic. I first notified them of incident then a month later made a claim for repairs to my own vehicle."”
“"Haven\u2019t had to deal with them as no accidents etc \u2026. They seem good but the proof of the pudding is when I have to deal with them, hopefully I won\u2019t have to \u2026"”
“Worst customer service ever. Clearly underfunded so have to jump through a million hoops to get anyone.
Worst car insurance ever, I would not recommend in a million years.”
