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First Alternative Reviews
3.8
Rating
234
Reviews
69
%
of reviewers recommend
First Alternative
Company
Reviews
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Metrics
3.8
Based on 234 reviews
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"One of the worst car insurance provider. You simply can\u2019t get hold of anyone. \r\nVery long waiting times in phone lines, no email address for customer service, online postal doesn\u2019t work\u2026 and so on! \r\n\r\nI try log in my account, it sends me email to reset without a resetting link!\r\n\r\nLots of fake reviews here too!"
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//
01/01/2019
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Anonymous
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“
"Have not had to talk to first alternative."
”
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(Car Insurance) - Posted 2 years ago
Mr Ansar
Verified Reviewer
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“
"I don't claim "
”
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(Car Insurance) - Posted 2 years ago
Anonymous
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“
Has to change address, quick easy process. Friendly staff.
”
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(Car Insurance) - Posted 3 years ago
Anonymous
Verified Reviewer
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“
Very good service
”
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(Car Insurance) - Posted 3 years ago
Mark
Verified Reviewer
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“
Good firm but unfortunately had to cancel policy due to car being scrapped. £60 CHARGE ,to cancel RIP OFF
”
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(Car Insurance) - Posted 3 years ago
Rosa
Verified Reviewer
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“
Very goo
”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
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“
Very helpful and friendly service over the phone and honoured my no claims even though my previous insurance provider would only go to 9 not my 11
”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
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“
No problems that's all
”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
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“
Dealt promptly and efficiently with claim
”
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(Car Insurance) - Posted 4 years ago
Anonymous
Verified Reviewer
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“
Couldn't find fault with them, only thing I can say disappointment no paper cover documents
”
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(Car Insurance) - Posted 5 years ago
Lee Kelly
Verified Reviewer
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“
Easy to deal with and problems resolved quickly when trying to sort out my no claims discount
”
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Posted 5 years ago
Flory
Verified Reviewer
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“
Good customer services
”
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(Car Insurance) - Posted 5 years ago
Marco Pinto
Verified Reviewer
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“
Straight forward insurers. I like it.
”
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(Car Insurance) - Posted 5 years ago
Frank
Verified Reviewer
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“
Fast, efficient, good value for the money
”
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(Car Insurance) - Posted 6 years ago
David
Verified Reviewer
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“
I've never had a problem with my policy
”
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(Car Insurance) - Posted 6 years ago
Anonymous
Verified Reviewer
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“
First alternative are a very good alternative if you are struggling to get insured for an older car and if you are a younger driver. They can be a bit pricey but overall its reasonable. Very good to deal with on the phone.
”
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(Car Insurance) - Posted 6 years ago
Anonymous
Verified Buyer
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“
Im happy.
”
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(Car Insurance) - Posted 8 years ago
Anonymous
Verified Buyer
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“
I had so far no problems, after more than a year, the use of insurance First Alternative.
”
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(Car Insurance) - Posted 8 years ago
Damian
Verified Buyer
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“
zz
”
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(Car Insurance) - Posted 8 years ago
Barry
Verified Buyer
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“
very happy with the service provided.thankyou.
”
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(Car Insurance) - Posted 9 years ago
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First Alternative
is rated
3.8
based on
234
reviews
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