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First Alternative Reviews

3.8 Rating 232 Reviews
69 %
of reviewers recommend First Alternative
3.8
Based on 232 reviews
Customer Service
Communication Channels
Telephone

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Lovely speaking with a human being for a chance! Very helpful and cheerful customer service staff!
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(Car Insurance) - Posted 3 years ago
Has to change address, quick easy process. Friendly staff.
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(Car Insurance) - Posted 3 years ago
very helpful, no complaints, fits the bill.
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(Car Insurance) - Posted 3 years ago
Very reasonably priced policy and availability of documentation easy. No claims made so can’t comment on that.
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(Car Insurance) - Posted 3 years ago
Brilliant service easy to set up and get going everything I need sent to me brilliant service
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(Car Insurance) - Posted 3 years ago
good value and service
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(Car Insurance) - Posted 3 years ago
Very good service
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(Car Insurance) - Posted 3 years ago
Excellent website. Took 9 mins from start to finish.
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(Car Insurance) - Posted 3 years ago
I had my car insurance with First Alternative for a year and had no problems at all.
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(Car Insurance) - Posted 3 years ago
This Company was recommended by Go compare and I found them very helpful in arranging cover for my two Vehicles and very competative on price. Recommended by me too.
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(Car Insurance) - Posted 3 years ago
Good firm but unfortunately had to cancel policy due to car being scrapped. £60 CHARGE ,to cancel RIP OFF
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(Car Insurance) - Posted 3 years ago
Nothing whatever for me to write against them. From day one when I purchased the insurance never have I had cause to complain about them so I give them thumps up! Well done. I even received a letter offering me help in ways they can if I'm struggling to pay the insurance during this pandemic which speaks well of them. Highly recommend them
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(Car Insurance) - Posted 3 years ago
This company is amazing they are very understandable when it comes to compilations in your life, couldn’t ask for a better car insurance company. Thumbs up first alternative car insurance
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(Car Insurance) - Posted 3 years ago
Cannot sign into my account from abroad and no solution offered.
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Posted 3 years ago
Needed to cancel my policy on a 18 year old car as it finally gave up. On a policy that was costing £30 a month they charged a cancellation fee of £90. Absolute rip off when had been a policy holder for three years with no claims.
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Posted 3 years ago
I found it very easy to get my insurance
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(Car Insurance) - Posted 3 years ago
Easy to research and set up
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(Car Insurance) - Posted 3 years ago
Very goo
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(Car Insurance) - Posted 3 years ago
This company is really good, thanks for proposing them.
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(Car Insurance) - Posted 3 years ago
Can't get thru on numerous telephone numbers, emails don't work. Can't change my car on line. Absolutely disgusted with customer service
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Posted 3 years ago
First Alternative is rated 3.8 based on 232 reviews