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First Alternative Reviews

3.7 Rating 240 Reviews
68 %
of reviewers recommend First Alternative
3.7
Based on 240 reviews
Customer Service
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“This company is amazing they are very understandable when it comes to compilations in your life, couldn’t ask for a better car insurance company. Thumbs up first alternative car insurance”
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(Car Insurance) - Posted 5 years ago
“Cannot sign into my account from abroad and no solution offered.”
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Posted 5 years ago
“Needed to cancel my policy on a 18 year old car as it finally gave up. On a policy that was costing £30 a month they charged a cancellation fee of £90. Absolute rip off when had been a policy holder for three years with no claims.”
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Posted 5 years ago
“I found it very easy to get my insurance”
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(Car Insurance) - Posted 5 years ago
“Easy to research and set up”
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(Car Insurance) - Posted 5 years ago
“Very goo”
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(Car Insurance) - Posted 5 years ago
“This company is really good, thanks for proposing them.”
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(Car Insurance) - Posted 5 years ago
“Can't get thru on numerous telephone numbers, emails don't work. Can't change my car on line. Absolutely disgusted with customer service”
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Posted 5 years ago
“Excellent service no complaints”
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(Car Insurance) - Posted 5 years ago
“Recieved my renewal, - prices had doubled. Renewal due to start 6th november. I called in october to inform them i did not want to renew, was told automatic renewal had be cancelled. Absolutly appalled to see a payment had come out of my bank again from them this month. I logged into my account and they have renewed my policy anyway. I am absolutly fuming. So if this could be given a 0 star it would have been. Shocking, avoid at all cost”
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Posted 5 years ago
“Very helpful and friendly service over the phone and honoured my no claims even though my previous insurance provider would only go to 9 not my 11”
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(Car Insurance) - Posted 6 years ago
“Highly recommend this company , very helpful & explained clearly about policy, will be using again.”
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(Car Insurance) - Posted 6 years ago
“I was very impressed at the ease of arranging my claim and for the collection of my car, repair and delivery back to me. It was minimum hassle. The courteous way in which things were handled was an added bonus.”
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(Car Insurance) - Posted 6 years ago
“Very helpful when I changed my vehicle especially as I did not go ahead with the one I had obtained cover. It was not a problem when the one I actually purchased had to be put on its original reg number form the private plate and I am sure they will be very helpful when I eventually obtain my private plate from DVLA. Very impressed”
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(Car Insurance) - Posted 6 years ago
“Dreadful customer service. Policy auto-renews without consent then impossible to cancel”
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Posted 6 years ago
“No problems that's all”
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(Car Insurance) - Posted 6 years ago
“Easy to access the information. Plain English. Nothing too complicated.”
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(Car Insurance) - Posted 6 years ago
“easy to deal with, very polite.”
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(Car Insurance) - Posted 6 years ago
“Excellent service easy to use follow directions .”
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(Car Insurance) - Posted 6 years ago
“Everything went like clockwork, just hope its as good if I need to make a claim.”
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(Car Insurance) - Posted 6 years ago
First Alternative is rated 3.7 based on 240 reviews