“"It's impossible to rate an insurance company until you have a claim. Their prices are good and it's easy to setup, but until I have a claim I won't know how good or bad they really are."”
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Please be aware you are leaving a review for Go.Compare, and not your insurer. If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Many Thanks,
Josh
Hello,
Thank you for leaving your feedback.
If there's anything else we can do to assist you further or improve our score please let us know.
If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.
Leah.
“"i had a problem because I was insuring the car for my autistic son who is in a care home and trying to get cover for the care staff to drive him in the end I had to find an alternative and more specialist insurer. Please note there was no food involved."”
Hello,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with
us.
As you’re posting on a review site, we are unable to view your Go.Compare account
however, we would love to discuss this with you in order to investigate this further so we can
resolve your query.
If you could email us on customerservices@gocompare.com or give us a call on 01633 654
019, Monday to Friday between 9am and 5.30pm that would be great.
We apologise for the system error regarding the food review, this is being looked into and we apologise for any confusion.
Many thanks,
Jessica Brown
“"I\u2019m 75 and anxious in unfamiliar situations. First Alternative advisors were clearly spoken and empathetic. I first notified them of incident then a month later made a claim for repairs to my own vehicle."”
“I find it is extremely difficult to get in touch with first alternative by phone, they rarely answer.. But When they did, they were extremely helpful with my situation”
“Greedy insurance I have changed my car and my insurance gone up from £40 to £57 I have 10 years no claim bonus I couldn't believe it. I had six months left in my insurance so I had no choice but to pay £57 for the rest of term. But when I checked complaints against 1st alternative then I was surprised because so many people had a complaint against them so they had not only miss about with me but with many other as well. I won't renew with them but also will advice others to stay away from them. Absolutely rubbish”
