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First Alternative Reviews

3.8 Rating 234 Reviews
69 %
of reviewers recommend First Alternative
3.8
Based on 234 reviews
Customer Service
Communication Channels
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"So far no problems , looking forward to a sensible renewal qoute "
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(Car Insurance) - Posted 1 year ago
"Good customer service "
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(Car Insurance) - Posted 1 year ago
"This is my first year with First Alternative Car insurance. It was easy to set up and the staff were friendly. The price was competitive and it was easy to choose the different services I require and not pay for services I do not need. However I have not had to file a claim which is when you really find out the quality of service."
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(Car Insurance) - Posted 1 year ago
"I haven't had to put in any claim so can't comment further"
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(Car Insurance) - Posted 1 year ago
"good"
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(Car Insurance) - Posted 1 year ago
"i have had no problems with first alternative but this may change when i renew my ins regards john"
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(Car Insurance) - Posted 1 year ago
"I was happy with the quote,so accepted it.\r\nI have not had to have any more communication with them."
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(Car Insurance) - Posted 1 year ago
"I don't know "
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(Car Insurance) - Posted 1 year ago
Thanks for leaving your feedback. If there's anything else we can do to assist you further or improve our score please let us know. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks,
Posted 1 year ago
"They have been amazing! Delighted with First Alternative."
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(Car Insurance) - Posted 1 year ago
"the insurence provider have been very good when i rang i was told what i wanted to hear.many thanks and i would recomend to my friends "
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(Car Insurance) - Posted 1 year ago
"I thought amature but proved totally opposite ...but al l change I thought when changed catm..Wrong brilliant faultless .\r\nNo 5, ,,,,out5 ...no discount or leay way \r\nBut good "
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(Car Insurance) - Posted 1 year ago
"i have found them to a good insurance company"
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(Car Insurance) - Posted 1 year ago
"Haven\u2019t had to deal with them as no accidents etc \u2026. They seem good but the proof of the pudding is when I have to deal with them, hopefully I won\u2019t have to \u2026"
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(Car Insurance) - Posted 2 years ago
"First alternative is a very good company at an afforadable price. I have had not problems with them."
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(Car Insurance) - Posted 2 years ago
"I was previously with Swinton before I found first alternative, Swinton when I changed my car over they would still charge me for outstanding balance of car insurance even when I didn't own car, I had traded in I got new car from Arnold Clarke phoned first insurance and all I had to pay was an admin fee which was totally acceptable "
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(Car Insurance) - Posted 2 years ago
"Easy to deal with "
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(Car Insurance) - Posted 2 years ago
"Great communication when needed, questions delt with promptly. "
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(Car Insurance) - Posted 2 years ago
"I was happy with the insurance quote by first alternative, cheaper than the rest . Thanks "
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(Car Insurance) - Posted 2 years ago
"Got a fantastic price for my car insurance , hope to get a great price again , i havent had to claim so cant comment on that "
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(Car Insurance) - Posted 2 years ago
"They are competitive in cost and easy to talk too once you get through on the phone . App 20 min wait "
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(Car Insurance) - Posted 2 years ago
First Alternative is rated 3.8 based on 234 reviews