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First Insurance Reviews

3.7 Rating 390 Reviews
69 %
of reviewers recommend First Insurance
3.7
Based on 390 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Really friendly and helpful.
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Posted 8 years ago
Still waiting for my documents to come through the post that I paid extra money for nearly 2 months ago rung twice and cancelled my insurance a few weeks back still waiting for my refund to hit my bank account?? Where's my money???
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Posted 8 years ago
Very professional friendly service and people!! I would recommend!!
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Posted 8 years ago
Absolutely fantastic company. I was so confused about what insurance I should get and they made it very easy. The inception call was clear and concise and the agent made sure I understood the policy at all times. Thanks First :-)
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Posted 8 years ago
This company is a rip off. They charge £60 minimum to cancel a policy and an extortionate 2.5% to take credit card payments.
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Posted 8 years ago
I found the service to be excellent and the staff really helpful as the initial setting up of my policy was not a simple and straight forward case. I will be using their services again and I would recommend them to family and friends.
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(Car Insurance) - Posted 9 years ago
Very good customer service. I had to make a claim for an accident that wasn't my fault and had a fast response from them. Definitely use them again.
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(Car Insurance) - Posted 9 years ago
Only thing i could complain about is the need for photocopies of all my document's. Such a ballache when i work nights all the time
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(Car Insurance) - Posted 9 years ago
They have been very good with all my requests and also a painless change to my policy when I changed cars after 6 months.
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(Car Insurance) - Posted 9 years ago
Everything goes fine So I can't see anything I could say how to improve their service.
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(Car Insurance) - Posted 9 years ago
First Insurance is rated 3.7 based on 390 reviews