First Insurance Reviews

Name: First Insurance
Rating: 3.69

3.7 Rating 390 Reviews

69 %

of reviewers recommend First Insurance

Company Reviews

Questions

Metrics

3.7

Based on 390 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Andy G was great to speak to get my NCB paper work sent over, but wasn’t impressed with the cancellation of my policy. Come to get another policy with them and it had more than doubled for the 12 months”

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Posted 6 years ago

“Excellent experience on the phone with AMBER today. She provided friendly and competent customer service, consistent with all my telephone-based experiences with this company.”

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Posted 6 years ago

“your representative AMBER delivered an exceptional service , she listened asked open questions gathered information and resolved all my issues a first class lady”

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Posted 6 years ago

“Spoke to Amber, she was very polite and knowledgable, was able to assist me straight away an address my concerns and issues, thank you”

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Posted 6 years ago

“Very helpful & advice was good”

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Posted 6 years ago

“Very pleasant phone call. Andy G.”

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Posted 6 years ago

“Service was excellent. Advisor was very helpfull. The only thing that got on my nerves was the music that was played while waiting.”

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Posted 6 years ago

“Geogier King was very helpful”

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Posted 6 years ago

“The quality of service so far has been element. I personally spoke to Andy Gow and was very happy with how polite, understanding and well managed the gentleman was. Definitely will recommend the services.”

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Posted 6 years ago

“Very pleasant transaction I had amber dealing with my queries very good customer service”

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Posted 6 years ago

“Many thanks very understanding!”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“First insurance £ very expensive Adrian flux same criteria half price”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“Friendly and helpful staff. No complaints, so far”

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Posted 6 years ago

“Very good speaking to Andy today, great customer service”

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Posted 6 years ago

“Very polite and ready to help. Today was my third call and finally someone who knows what he is doing solved my problem. Thank you Dimitris”

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Posted 6 years ago

“£65 admin fee to change address is extortionate!!! Won’t be renewing policy when it ends.”

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Posted 6 years ago

“All good, I received answers to my questions”

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Posted 6 years ago

“Helpful. Easy to deal with and virtually zero time on hold”

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Posted 6 years ago

First Insurance is rated 3.7 based on 390 reviews