Flux Direct Reviews

Name: Flux Direct
Rating: 2.69

2.7 Rating 334 Reviews

39 %

of reviewers recommend Flux Direct

Company Reviews

Questions

Metrics

2.7

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Flux Direct 1 star review on 26th August 2021

Trevor Bennett

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extra charges.”

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(Van Insurance) - Posted 9 years ago

“Poorly”

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(Car Insurance) - Posted 9 years ago

“Cancelled it but after a few mail to get refund with no reply, even wrote but still no reply or refund”

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(Car Insurance) - Posted 9 years ago

Hi, Thank you for taking the time to leave a review for ourselves. First of all I am sorry to hear you are unhappy with the service provided and I am keen to investigate what has happened here. Would it be possible for you to email your policy details to customerreview@adrianflux.co.uk ? I look forward to hearing from you soon. Kind regards, Jordan FluxDirect

Posted 9 years ago

“Wouldn't recommend using these as they make everything ten times harder than it needs to be with a crazy amount of paper work to be provided before hand”

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(Van Insurance) - Posted 9 years ago

“I have never in 50 years of insuring vehicles had such an experience as drawn out and quite frankly an absolute farce.”

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(Van Insurance) - Posted 9 years ago

Hi, Thanks for taking the time to leave us a review. If possible, could you send us some further detail on the issue also including your policy number to customerreview@adrianflux.co.uk? We can then investigate any issues you may have experienced. Kind regards Jordan FluxDirect

Posted 9 years ago

“Not pleased because quote given was not correct because we end up with add ons.”

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(Car Insurance) - Posted 10 years ago

“Cheap to start but any amendment will cost you dearly. Tried to amend policy after amendment. This amendment to add 2 drivers on cost more than moving my insurance elsewhere and having any driver on policy.”

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(Van Insurance) - Posted 10 years ago

Hi, First of all thank you for taking the time to leave a review for Flux Direct. I am sorry to hear that you are unhappy with the service provided. Could I ask that you forward your details to customerreview@adrianflux.co.uk so we can then look in to any issues. Kind regards, Jordan Flux Direct

Posted 10 years ago

“Watch Out for the policy add ons and high cost to modify a policy.”

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(Car Insurance) - Posted 10 years ago

Hi, Sorry to hear that you are unhappy with the policy provided by Flux Direct. If you can send an email with details of your policy to customerreview@adrianflux.co.uk we can look into any issues. Kind regards, Jordan Flux Direct

Posted 10 years ago

“Wouldn't recommend this insurance company.”

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(Car Insurance) - Posted 10 years ago

Flux Direct is rated 2.7 based on 334 reviews