Login
Start Free Trial Are you a business?? Click Here

Flux Direct Reviews

2.7 Rating 334 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
Very good service very helpful
posted 5 years ago - L webber
I have dealt with Flux Direct a couple of times and always been satisfied with the service
posted 5 years ago - Anonymous
I have received a Prompt and Professional service. The member of staff I spoke with named Gaby, was Very helpful, my issue was delt with to my complete satisfaction! Don't believe the detrimental comments, be Honest and clear about the issue, and you will receive a professional response to settle it.
posted 5 years ago - Nick Xidacis
Flux are easy to deal with. I had occasion to call their customer service line and received very helpful advice on the question I asked. I would be happy to recommend them and indeed have to many of my colleagues and family
posted 5 years ago - Anonymous
Have been with flux a year now and pleased with the service offered so far.
posted 5 years ago - Anonymous
1st class service from all departments
posted 5 years ago - Billy
The service and policy was good.
posted 5 years ago - CKKTMoore
Will not be returning! Used them with my learner insurance.. they said they’d do me the best deal when I passed.. when I passed they refused to let me have insurance with them unless I had a black box which I didn’t want. And refused to let me have my boyfriend on as 2nd driver even though he’s been driving 8 years, and has no claims.. rubbish customer service , they just do it to cover there own back!!
posted 6 years ago - Mia
I think they are brilliant, and I'm very fussy, great service clearly well trained and always courteous, 5 stars
posted 6 years ago - Martyn
First class service
posted 6 years ago - Duncan