Flux Direct Reviews

Name: Flux Direct
Rating: 2.69

2.7 Rating 334 Reviews

39 %

of reviewers recommend Flux Direct

Company Reviews

Questions

Metrics

2.7

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Flux Direct 1 star review on 26th August 2021

Trevor Bennett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a good service and the right price.”

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(Van Insurance) - Posted 9 years ago

“Steer clear from these absolute rip off merchants took out a policy they wanted copies of all drivers licenses gave me wrong number to txt them to eventually got the correct one they said they were blurred so couldn't use them they then cancelled my policy and charged me over £300 for less than 2 months cover on a £700 annual policy their charges are rediculous will never use them again be warned people !!!!”

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Posted 9 years ago

“I have never in 50 years of insuring vehicles had such an experience as drawn out and quite frankly an absolute farce.”

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(Van Insurance) - Posted 9 years ago

Hi, Thanks for taking the time to leave us a review. If possible, could you send us some further detail on the issue also including your policy number to customerreview@adrianflux.co.uk? We can then investigate any issues you may have experienced. Kind regards Jordan FluxDirect

Posted 9 years ago

“I advise you to leave this insurance company alone! I sent in all they wanted; Mileage declaration 6 Photos of the car Pictures of my license Proof of address Additional Drivers Licenses Proof of no claims Then a week later i have a letter threatening to cancel my policy. As i was not satisfied with their service, i let them cancel. They then tell me because they have cancelled my policy i now owe them £180! Money Grabbers and very poor respect for their customers! Will never be insuring my car with them again!”

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Posted 9 years ago

“Stay away at all costs i purchased insurance with them when i received my documentation their were five or six errors in the policy. I emailed them to say the information was incorrect then received an email stating they were threatening to cancel my policy!!! They wanted a ludicrous amount of paper work pictures of my mileage, my no claims, a picture of my driving licence, a letter from my employee stating what i do for a living the list was endless. They also told me it was up to the insurers discretion to pay out if i had an accident until they had received this documentation. They are a bunch of cowboys never ever insure with them they lure people in with cheap quotes but it will cost you dearly in the end. I paid £55 to cancel and didnt even have the policy one day. Add ons are also extortionate they wanted over £200 just to increase my mileage!!!”

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Posted 9 years ago

“Good service great price”

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(Car Insurance) - Posted 9 years ago

“My first 12 months experience with Flux Direct Insurance as been excellent. I will be renewing my next car insurance policy with Flux Direct Insurance next time for 12months.”

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(Car Insurance) - Posted 9 years ago

“Hard work to deal with. Wanted proof of mileage, pictures of the car in the garage. Also not insured to drive other cars on policy. Cheapness reflects on service.”

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(Car Insurance) - Posted 9 years ago

“The best. The easiest. The cheapest. They're great!”

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(Car Insurance) - Posted 9 years ago

“Extremely helpful , and polite.”

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(Car Insurance) - Posted 9 years ago

“Very happy with insurer”

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(Van Insurance) - Posted 9 years ago

“I made a claim about the windscreen i had to pay my excess money for my insurance i was very happy.”

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(Van Insurance) - Posted 9 years ago

“Great value for money, a local based broker willing to go the extra mile. Thanks!”

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Posted 9 years ago

“Very good service, clear communication, absolutely no problem. Very pleased.”

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(Van Insurance) - Posted 9 years ago

“Had to cancel due to ill health no refunds on policy (in small print)not good”

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(Van Insurance) - Posted 9 years ago

Hi, Thank you for taking the time to leave a review for ourselves. Sorry to hear you have not had the most pleasant experience with FluxDirect. I am keen to look into any issues, would you mind sending your details to customerreview@adrianflux.co.uk? Kind regards Jordan FluxDirect

Posted 9 years ago

“Excellent service so far we are due to have renewal in April and are hoping for the dame a star service”

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(Car Insurance) - Posted 9 years ago

“OK thanks l would like two get another quoted again when insurance is ready thanks paul”

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(Van Insurance) - Posted 9 years ago

“I was very impressed with the service and the rates I got. I was especially impressed, when I asked for a phone call back several times and it happened, a really friendly service. So I look forward to the same this year.”

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(Car Insurance) - Posted 9 years ago

“very efficient and reasonably priced”

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(Van Insurance) - Posted 9 years ago

“Never use fluxdirect”

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(Van Insurance) - Posted 9 years ago

Flux Direct is rated 2.7 based on 334 reviews