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General Accident Reviews

3.0 Rating 587 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

3.0

Based on 587 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found so easy to communicate with them so good”

Helpful Report

(Car Insurance) - Posted 5 years ago

“Needed to speak to someone and CD only access on line won't be using them again.”

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(Car Insurance) - Posted 5 years ago

“I always like a hard copy of the policy . Every thing on line is all very well but some of us like to read the paper copy”

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(Car Insurance) - Posted 5 years ago

“Average neither satisfied nor dissatisfied”

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(Car Insurance) - Posted 6 years ago

“Never ever will I insure with GENERAL ACCIDENT again cannot wait for APRIL when car insurance runs out a huge mistake not cheap and unable to make satisfactory contact”

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(Car Insurance) - Posted 6 years ago

“After numerous communication with GA l found them very inefficient in dealing with telling the DVLA that my vehicle was insured with them which should be automatic. This put me through a lot of unnecessary trauma. I even went to the Police and they tried but without success. In the end I emailed the CEO of the company before this was resolved. Very dissatisfied.”

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(Car Insurance) - Posted 6 years ago

“Has done everytging i needed”

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(Car Insurance) - Posted 6 years ago

“Did it all on line and with one 'phone call - very satisfied”

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(Car Insurance) - Posted 6 years ago

“All fine”

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(Car Insurance) - Posted 6 years ago

“They been fine no hassle. Not needed to contact them at all. Great”

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(Car Insurance) - Posted 6 years ago

“I found the complete process to be well run and easy to follow.”

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(Car Insurance) - Posted 6 years ago

“First class service”

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(Car Insurance) - Posted 6 years ago

“I'm trying to reach them for more than one (ONE) year with no success. Over the phone, email - it doesn't matter - they are not going to answer! The only time when they are contacting me (only on the email with no contact number) is when my direct debit didn't work. Worse company ever!”

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Posted 6 years ago

“Nothing to say”

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(Car Insurance) - Posted 6 years ago

“Best cover for the money I could find”

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(Car Insurance) - Posted 6 years ago

“Terrible Company”

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Posted 6 years ago

“Handled efficiently and courteously”

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(Car Insurance) - Posted 6 years ago

“I find this company utterly awful...!! There is no way of speaking to a person, everything has to go through the website...! It is the most difficult company I have ever come across. I would never ever recommend a company that does not allow the people who pay for their insurance, to make contact by telephone...!! It is a total disgrace of a company!!!”

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Posted 6 years ago

“i cannot really say anything really as luckily i have had no need of your services thanks”

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(Car Insurance) - Posted 6 years ago

“No”

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(Car Insurance) - Posted 6 years ago

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General Accident is rated 3.0 based on 587 reviews