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General Accident Reviews

3.0 Rating 590 Reviews
49 %
of reviewers recommend General Accident
3.0
Based on 590 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
Dealt with a claim vrty welll but the online set up is poor and im two days from my renewal. i dont know how much its for because their password reset doesn't work properly. Wish me luck......
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Posted 6 years ago
I wouldn't have this insurance if my life depended on it ....a General customer hit my private property...the individual couldn't pay for it ,but they had the general for insurance...I called to file a claim with them ...their response was WE DONT PAY FOR PERSONAL PROPERTY ....HOW CAN YOU TEAR UP SOMEONES CULVERT SO THAT THE PROPERTY OWNER HAS TO FIX IT ???? WHY HAVE INSURANCE, WHAT IF THEY HAD HIT MY 40K TRUCK ??? IS THAT NOT PERSONAL PROPERTY???
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Posted 6 years ago
Very good to deal with and they keep you informed.
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(Car Insurance) - Posted 6 years ago
I found so easy to communicate with them so good
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(Car Insurance) - Posted 6 years ago
Needed to speak to someone and CD only access on line won't be using them again.
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(Car Insurance) - Posted 6 years ago
I always like a hard copy of the policy . Every thing on line is all very well but some of us like to read the paper copy
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(Car Insurance) - Posted 6 years ago
Average neither satisfied nor dissatisfied
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(Car Insurance) - Posted 6 years ago
Never ever will I insure with GENERAL ACCIDENT again cannot wait for APRIL when car insurance runs out a huge mistake not cheap and unable to make satisfactory contact
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(Car Insurance) - Posted 6 years ago
After numerous communication with GA l found them very inefficient in dealing with telling the DVLA that my vehicle was insured with them which should be automatic. This put me through a lot of unnecessary trauma. I even went to the Police and they tried but without success. In the end I emailed the CEO of the company before this was resolved. Very dissatisfied.
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(Car Insurance) - Posted 6 years ago
Has done everytging i needed
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(Car Insurance) - Posted 6 years ago
Did it all on line and with one 'phone call - very satisfied
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(Car Insurance) - Posted 6 years ago
All fine
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(Car Insurance) - Posted 6 years ago
They been fine no hassle. Not needed to contact them at all. Great
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(Car Insurance) - Posted 6 years ago
I found the complete process to be well run and easy to follow.
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(Car Insurance) - Posted 6 years ago
First class service
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(Car Insurance) - Posted 6 years ago
I'm trying to reach them for more than one (ONE) year with no success. Over the phone, email - it doesn't matter - they are not going to answer! The only time when they are contacting me (only on the email with no contact number) is when my direct debit didn't work. Worse company ever!
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Posted 6 years ago
Nothing to say
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(Car Insurance) - Posted 6 years ago
Best cover for the money I could find
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(Car Insurance) - Posted 6 years ago
Terrible Company
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Posted 6 years ago
Handled efficiently and courteously
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(Car Insurance) - Posted 6 years ago
General Accident is rated 3.0 based on 590 reviews