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General Accident Reviews

3.0 Rating 587 Reviews
49 %
of reviewers recommend General Accident
Company Reviews Questions Metrics
3.0
Based on 587 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michael
Verified Buyer
“Very good service”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“It was quick, easy and simple with no problems at all.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Policy clear and easy to do”
Helpful Report
(Car Insurance) - Posted 9 years ago
Thomas
Verified Buyer
“process was friendly and hassle free”
Helpful Report
(Car Insurance) - Posted 9 years ago
Nigel
Verified Buyer
“Will use again if the price is right.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Just what I needed in a policy very good”
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(Car Insurance) - Posted 9 years ago
David
Verified Buyer
“Bought this policy because it was the most cost effective but when I was able to change the vehicle on my car insurance at the click of a button I became VERY impressed, felt more in control than I have with any previous policy and was very pleased that my partner had recommended General Accident.”
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(Car Insurance) - Posted 9 years ago
Abigail
Verified Buyer
“General accident have been amazing and I will keep using them as my provider for life !!!!”
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(Car Insurance) - Posted 9 years ago
Arthur
Verified Buyer
“The only thing I would change is that, sometimes during the course of the year, it would be helpful to be able to discuss a problem on the telephone eg I was changing car and for some reason the new car was shown to be unacceptable to you although this obviously was not the case and, whilst the problem was resolved very professionally by several e-mails, one short telephone call would have made a great difference and given me immediate peace of mind instead of having protracted correspondence over 2 days whilst I was on holiday as, under no circumstances, did I want to have to leave General Accident. I trust this is helpful!”
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(Car Insurance) - Posted 10 years ago
Geraldine
Verified Buyer
“'Not my fault' claim dealt with extremely east despite 3 x cars involved. Repaired well and quickly although some confusion over whether I had /needed 'replacement car' (which I was not signed up for and didn't want). Happy.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Happy with policy. Easy to amend details of policy as I changed my car part way through year.”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Happy with my quote last year, obviously chose it because it was the cheapest. Not sure why it was a few hundred £'s cheaper than Aviva though (i thought they were owned by G.A.). Haven't needed to make a claim though so can't comment about that side of service. Will stay with G.A. If quote is reasonable next time round.”
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(Car Insurance) - Posted 10 years ago
Janis
Verified Buyer
“good deal!”
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(Car Insurance) - Posted 10 years ago
Sophie
Verified Buyer
“Found insurance company very easy to deal with and no problems at all would recomend.”
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(Car Insurance) - Posted 10 years ago
General Accident is rated 3.0 based on 587 reviews
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