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General Accident Reviews

3.0 Rating 587 Reviews
49 %
of reviewers recommend General Accident
3.0
Based on 587 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
just moved to GA from Direct Line, £200 cheaper, joining experience was seamless, input driver number and they checked with DLA and also they checked my NCD from previous insurance. Just hope i dont need to make a claim but if do hope the experience is just as seamless.
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Posted 7 years ago
used for past 2 years and found very reasonable quotes and cover.
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Posted 7 years ago
Excellent prices and good on line service. If you want to speak to person don't use GA. My queries by email have been answered quickly,and effectively. I have changed my car type and due to errors at the garage have needed to amend the model twice , the reg number twice, and change to private plates. All instant and absolutely no fees. No complaints whatsoever.
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Posted 7 years ago
Team was so helpful.
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Posted 7 years ago
Today I had an accident. I been calling to General Accident insurance company and I received as much support as possible. Very thankful to all team, especially Katie, who help me with everything.
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Posted 7 years ago
haven't made a claim, but happy with the service and answers to my queries.
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(Car Insurance) - Posted 7 years ago
Very helpful and friendly on the phone when setting up the policy.
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(Car Insurance) - Posted 7 years ago
had an accident in December 2016, not my fault, as soon has I got home I rang them a Courtesy Car was in place, someone was going to pick my car up for Repair it was that quick,
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Posted 7 years ago
My claim was sorted within a couple of hours of me ringing the claims line for an accident that was not my fault. My car was booked in for repair with Solas- Excellent return, only problem was getting a small car for me, but again all sorted on the day my vehicle collected & came back valeted 😃
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Posted 7 years ago
Excellent Dealing with Car Claim
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Posted 7 years ago
very easy to insure my car.
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(Car Insurance) - Posted 7 years ago
Easy to review and complete my application.
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(Car Insurance) - Posted 7 years ago
as a complete novice regarding buying insurance online and not knowing how to download my no claims documents, a quick phone call and a very helpful lady on the other end of the line. Job Done!
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(Car Insurance) - Posted 7 years ago
I am afraid that I tapped a car at a junction doing no more than 3 miles an hour, the damage was slight, but the person in the other car still wanted to make claim. The process was quick & easy, although on my part could be quite expensive. But nobody was hurt & cars can be repaired, I repaired my own at my own expense. So I hope this will be enough information for your revue. Many thanks . Mr James Pullen.
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(Car Insurance) - Posted 8 years ago
don't have a problem
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(Car Insurance) - Posted 8 years ago
First time I had used Gocompare or General Accident and everything went really well, Just hope if I ever need to make a claim its all straight forward
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(Car Insurance) - Posted 8 years ago
I searched all the independent insurance sites and search engines and GA was the best price and deal. So simple to use go to the search engine put in your info search got in touch with GA who went through the info with me. Got an email link for my docs to either print off or if you want file and save and that was it done. Just a great deal nice staff who understood my needs I got a lot as standard legal courtesy car etc happy days cheers GA.
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Posted 8 years ago
ON LINE POLICY.Very easy to understand the policy instructions, no phone cover after a month but the website is easy to negotiate....I have successfully changed my car and the registration (private) on line recently. Recommended due to high level of cover for the price.
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(Car Insurance) - Posted 8 years ago
I have claimed on this insurance with my vehicle being "Hit"by another vehicle ,GAFLAC quickly organised repair and gave me an excellent car..whilst mine was being repaired..very quickly done and well pleased..
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(Car Insurance) - Posted 8 years ago
Completely useless - couldn't find my new car to insure and didn't offer any help whatsoever. Don't go there - terrible customer service - only contactable through email - no telephone support even when major problem
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Posted 8 years ago
General Accident is rated 3.0 based on 587 reviews