General Accident Reviews

Name: General Accident
Rating: 2.98

3.0 Rating 587 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

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3.0

Based on 587 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no problems so far good.”

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(Car Insurance) - Posted 6 years ago

“Dreadful service!!! No reply to my emails, no assistance with a claim, no-one answers the phone!! I had to deal with the third party insurers myself. Avoid at all cost!”

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Posted 6 years ago

“To much money for my age group!”

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(Car Insurance) - Posted 6 years ago

“customer care service phone direct at list speak to someone to help you when you have a problem, when I don't have access to email .”

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(Car Insurance) - Posted 6 years ago

“Ok so far”

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(Car Insurance) - Posted 6 years ago

“Very good. Easy. No bother.”

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(Car Insurance) - Posted 7 years ago

“Terrible! Cannot get access to website to service renewal or speak to anyone.”

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Posted 7 years ago

“Good value for money”

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(Car Insurance) - Posted 7 years ago

“Cancelled insurance due to age”

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Posted 7 years ago

“Bunch of scam artists”

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Posted 7 years ago

“Very good”

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(Car Insurance) - Posted 7 years ago

“Happy with the service”

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(Car Insurance) - Posted 7 years ago

“the boy on phone was very very help me and nice and glad i got him to sort me out.”

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(Car Insurance) - Posted 7 years ago

“I spoke to Lewis today from claims. He was calm patient and talked me through the whole process. He was very friendly and professional, just what I needed after an accident. I would recommend GA to everyone. A big thank you.”

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(Car Insurance) - Posted 7 years ago

“awful service”

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(Car Insurance) - Posted 7 years ago

“Wouldn’t insure me because my brother had a claim which has nothing to do with me. Messed around with me for a week wasting my time. Useless pricks”

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Posted 7 years ago

“ferry hard to get intouch with”

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Posted 7 years ago

“SERIOUSLY WOULD NOT RECOMMEND!!!! What I found most annoying is that this company will only deal with you 28days after you have started your policy and 28days before it’s due renewal. Any date out of this there is no way of contacting general accident as your policy number is not recognised when typed in. I had recently broken down and had no way of contacting my insurance to see about break down cover as explained above the company refuse to deal with you unless it is 28days after your policy starts or 28days before renewal. Reduculious. Again would not recommend atall.”

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Posted 7 years ago

“I took the internet only option and bitterly regretted it. GA simply blocked off all other methods of communication and refused to respond to any queries. If you did not fit into their program then they could not be communicated with. I wanted to change driver details and found it hopeless. Their systems are designed for IT specialists only which I am not. Never again!”

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(Car Insurance) - Posted 7 years ago

“Having not claimed in 57 years I cannot say a lot about any insurance company I have been with.One thing I will say is after a better offer by my previous company I could not cancel with GA online because an error occurred every time I tried so I smelt a rat here”

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(Car Insurance) - Posted 7 years ago

General Accident is rated 3.0 based on 587 reviews