General Accident Reviews

Name: General Accident
Rating: 2.98

3.0 Rating 587 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

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3.0

Based on 587 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company!!!”

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(Car Insurance) - Posted 6 years ago

“I have been insured with General Accident for 2 years now. I did the usual checking online for a cheaper renewal after the first year but was pleasantly surprised to find their quote was still the cheapest. I was recently involved in an accident. I was hit from behind whilst stationery so was not my fault. Unfortunately my car was written off . The service I received from the claims department was excellent. They gave me a good offer for a replacement car and the money was transferred into my bank account with a week. When I purchased another car it was really easy and convenient to just go online and update my insurance. I have just had to make a windscreen claim and once again really easy to do online. I would definately recommend General Accident. Well Done for great service!”

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Posted 6 years ago

“I chose G.A for my car insurance, the procedure was very easy, and straight forward, I had no need to contact them further during the year. I hope to receive a favourable renewal quote”

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(Car Insurance) - Posted 6 years ago

“Very good. Easy. No bother.”

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(Car Insurance) - Posted 6 years ago

“the boy on phone was very very help me and nice and glad i got him to sort me out.”

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(Car Insurance) - Posted 6 years ago

“I spoke to Lewis today from claims. He was calm patient and talked me through the whole process. He was very friendly and professional, just what I needed after an accident. I would recommend GA to everyone. A big thank you.”

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(Car Insurance) - Posted 6 years ago

“Good cover, good price, good service. Would prefer annual renewal info by post in case I miss the email, otherwise no problems.”

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(Car Insurance) - Posted 7 years ago

“Very happy to date. I haven't had to contact GA yet, so unable to provide feedback on the claims process and such.”

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(Car Insurance) - Posted 7 years ago

“So far so good”

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(Car Insurance) - Posted 7 years ago

“excellent service from my accident, prompt payment into my bank with in 3 days of my claim . Excellent service with their claims department,cannot fault in any way.”

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(Car Insurance) - Posted 7 years ago

“Excellent customer service”

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(Car Insurance) - Posted 7 years ago

“Changed my car halfway through the year so phoned up and was told easiest way was to do changeover online . I'm not the best on computers but even i found it simple to do and the good thing was there was no changeover admin charges which other companies use to rip you off and the price of insurance for my new car was alot cheaper than i expected . Very impressed with G.A so far .”

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(Car Insurance) - Posted 7 years ago

“Very pleased with price of insurance and have no complaints to date.”

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(Car Insurance) - Posted 7 years ago

“There were no problems setting up the policy. I needed to add an extra driver in the middle of the year. This was easily achieved on-line. I had some queries but they were settled on-line.”

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(Car Insurance) - Posted 7 years ago

“I had my first accident yesterday after driving 25 years so I was in shocked even after two hours from the car collision, the General Accident lady that helped me was super patient, helpful, guided me through the whole ordeal on what to do, call me back to make sure I was ok, sorted my car collection now calm and better I definitely will insure my car with them again”

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Posted 7 years ago

“Had car insurance cover with general accident for two years and also had 3 cars over those two years.I found it easy to change the details of the vehicle online due tk only being able to have telephone contact with them for the first 30 days. Also had a non fault accident which resulted in a my car being written off and GA's team helped me with my claim and sorted everything out. There are some good insurance company's out there just read between the lines and don't get all excited trying to insure you car and not reading into stuff”

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Posted 7 years ago

“just renew with yourselfs today a go price lets hope everything maps out”

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Posted 7 years ago

“No comment. As soon as I hit (or get hit by) someone/something I will need insurance and then we shall see how good/bad they are.”

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(Car Insurance) - Posted 7 years ago

“No telephone contact was a bit of a concern when changing car details but website was easy to use and response to email enquiry was very prompt”

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(Car Insurance) - Posted 7 years ago

“Easy and straight forward. No hidden extras. Would recommend.”

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(Car Insurance) - Posted 7 years ago

General Accident is rated 3.0 based on 587 reviews