General Accident Reviews

Name: General Accident
Rating: 2.98

3.0 Rating 587 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

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Metrics

3.0

Based on 587 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like the provider”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I'm a man of few words, the policy had the right things in it for me, as well as a low price for someone who doesn't use his car for work, keep the renewal at the same price and I will stay with GA, if you don't.....I'm gone.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Had made couple enquires to clarify the policy and response has been swift. It is a shame that there is no phone contact.”

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(Car Insurance) - Posted 6 years ago

“Fast and easy to get the cover I wanted”

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(Car Insurance) - Posted 6 years ago

“I FOUND THE WEB SITE EASY TO USE AND PRICE WAS COMPETITIVE”

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(Car Insurance) - Posted 6 years ago

“Decided not to renew with GA as they increased the premium without bringing my attention to that fact and made an assumption I would accept. An email advised me they would automatically renew - I don't think so.... One phone call from them may have kept my business - an opportunity missed on their part. Poor show indeed.”

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(Car Insurance) - Posted 6 years ago

“Claim was for a replacement windscreen and was handled quickly and efficiently with just one call.”

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(Car Insurance) - Posted 6 years ago

“easy to follow ,everything on line .no need for pages of documents. I changed my car and switching was simple with no admin costs.”

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(Car Insurance) - Posted 6 years ago

“Very Professional,and efficient customer service..Available to help you for any issues about the policy..I'm really satisfied with them...thank you.”

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(Car Insurance) - Posted 6 years ago

“Excellent communication easiest insurance I’ve ever bought all done on line even changing car details is done on line so no need to phone up and be waiting on the phone would definatly recommend”

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(Car Insurance) - Posted 6 years ago

“The service on the phone was very polite, friendly and informative. I was happy with the price and level of cover as a new customer.”

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(Car Insurance) - Posted 6 years ago

“trying to update my policy is impossible i can put the date in when i want my policy to change to a different car and the new reg but that is all”

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Posted 6 years ago

“easy to acquire, cannot comment on claims efficiency. hopefully i will never find out”

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(Car Insurance) - Posted 6 years ago

“Excellent service, plain understandable language, friendly staff”

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(Car Insurance) - Posted 6 years ago

“Good had no problem so far”

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(Car Insurance) - Posted 6 years ago

“NEED A PHONE NUMBER TO TALK TO SOMEONE PLEASE!!! NOT REPLYING TO ANY EMAILS...SO FRUSTRATING>”

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Posted 6 years ago

“Worst company ever! Don't ever go with this company. Apparently I was speeding and randomly received a email in my junk folder stating my insurance will be cancelled in the next 7 days. I tried to contact them numerous ways but no response it's like a ghost company you pay the money and your car is insured. Never go for this company.”

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Posted 6 years ago

“As I have had no other dealing with the insurance company, cannot comment.”

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(Car Insurance) - Posted 6 years ago

“i want a telephone number to talk to some one”

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Posted 6 years ago

“Excellent service when buying insurance. Very helpful and knowledgeable when asked questions.”

Helpful Report

(Car Insurance) - Posted 6 years ago

General Accident is rated 3.0 based on 587 reviews