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General Accident Reviews

3.0 Rating 587 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

3.0

Based on 587 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Helpful Report

(Car Insurance) - Posted 9 years ago

“The website was clear and easy to use. The documents are easy to access and print. When I changed my car and needed to alter insurance details I phoned up and spoke to someone . They were so helpful and went through everything with me. everything fell into place. Excellent service.”

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(Car Insurance) - Posted 9 years ago

“Very good online service with no hassle at all”

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(Car Insurance) - Posted 9 years ago

“I have recently been involved in an accident which I was at fault for and the service and efficiency I have received has been amazing! From General accident my insurers, to Jacksons who recovered my vehicle, to Solus who fixed everything at their garage, to enterprise who sorted me a courtesy car! Everyone has been helpful and friendly! They all called when they said they would and kept me up to date at all times!! My car was taken away and a courtesy car given me the same day as my accident (previously through another insurers it took ages to sort out). The courtesy car was also a brand new seat ibiza! The parts for my car came fast and they did a great job and even cleaned it inside and out too! Enterprise even give you a lift home after dropping the car off to them. The fixing of my car took 5 working days so not bad either. Hoping my insurance shall still be cheap with them next year as I would definitely consider staying with them! The excess was the lowest I could find too so cheaper than most other insurers! Thank you to everyone there who sorted everything out and did a great job :)”

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Posted 9 years ago

“Good all round experience, Fast and efficient Insurance provider with no problems at all. I can Highly recommend them.”

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(Car Insurance) - Posted 9 years ago

“Happy with service cheap and reliable”

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(Car Insurance) - Posted 9 years ago

“Very good”

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(Car Insurance) - Posted 9 years ago

“Straight forward”

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(Car Insurance) - Posted 9 years ago

“Great policy and very good customer service”

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(Car Insurance) - Posted 9 years ago

“Very easy to arrange my car insurance which saved me about £100.”

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(Car Insurance) - Posted 9 years ago

“No contact so not much I can say”

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(Car Insurance) - Posted 9 years ago

“Great easy to use very helpful.”

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(Car Insurance) - Posted 9 years ago

“The policy was easy to take out but I had to cancel it after a few months as the new car I bought (which was a new model) was apparently not yet on their database; they were very helpful and dealt with the matter very well.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Easier than expected. Documents came through on email promptly. No complaints at all.”

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(Car Insurance) - Posted 9 years ago

“Very pleased”

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(Car Insurance) - Posted 9 years ago

“very easy to use, great sevice”

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(Car Insurance) - Posted 9 years ago

“Quick and easy to use. I use every year to find my cheapest insurance quote.”

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(Car Insurance) - Posted 9 years ago

“Excellent and easy choice”

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(Car Insurance) - Posted 9 years ago

“very good customer service and accepted my ncd very quickly”

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Posted 9 years ago

“Good service,very competitive price, what more could you ask for XXXXX.”

Helpful Report

(Car Insurance) - Posted 9 years ago

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General Accident is rated 3.0 based on 587 reviews