Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.32

3.3 Rating 1,976 Reviews

57 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick renewal process and decent discount with the black box.”

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Posted 7 years ago

“Great customer service. Easy to follow app on phone for info on black box. Help and advice on how to improve my score.”

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Posted 7 years ago

“Good service, but was surprised my credit card was charged on the anniversary of the insurance renewal without my confirmation.”

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Posted 7 years ago

“No problems”

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Posted 7 years ago

“Most of the Hastings Smartmiles have been very helpful when I have spoken with them over the telephone, advising me on any details I have requested. However, there has been a couple of occasions where staff have been blunt with myself. Overall, I find Hastings Smartmiles a great insurance company!”

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Posted 7 years ago

“I have been really pleased with hastings is I have struggled to get my payment date moved to the 10th instead of the 1st”

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Posted 7 years ago

“Very helpful yes would recommend to friends which i already have done”

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Posted 7 years ago

Great news, thanks very much for your recommendations! ~Joe?

Posted 5 years ago

“Car insurance policies found to be very competitive for my elderly parents, particularly the premier service, which has a zero excess and includes basic breakdown recovery. Doing it through comparethemarket got the best price and the 2for1 cinema tickets and you never actually know if the topcashback sites will deliver their cashback. Downside - call waiting times to speak to operator were horrendous this week -around an hour to be answered on more than one occasion (but 0800 number so no cost), however I tested the claim line and this was connected immediately.”

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Posted 7 years ago

“Its good but. I always rate really low on accelerations as i only have 5 gears so once i hit 50 mph it jusg revs anyway. But besides that i love it”

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Posted 7 years ago

“Reasonable price next time if I got this kind of reasonable price I will take insurance from them”

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Posted 7 years ago

“It's good”

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Posted 7 years ago

“Generally very good BUT unless your battery has screw type terminals you will need to arrange for an engineer visit or ask your local mechanic to fit for you unless you are a car buff. More detailed instructions could help!!”

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Posted 7 years ago

“Good service.”

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Posted 7 years ago

“I would recommend your service and use it again”

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Posted 7 years ago

“organised”

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Posted 7 years ago

“cheap”

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Posted 7 years ago

“Good customer service and honouring previous quotes”

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Posted 7 years ago

“Can be pretty stricked when it comes to your diving score, but worth it when it comes to renewing. Saved ?400 I renewed!”

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Posted 7 years ago

“Too early to say”

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Posted 7 years ago

“All seemed very good, I am now on my way to have a cheaper car insurance, it was easy enough to get what I needed, so hopefully all will be well”

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Posted 7 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,976 reviews