Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.30

3.3 Rating 1,998 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,998 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Hastings Direct Smart Miles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Helpful people and very easy to work with”

Helpful Report

Posted 6 years ago

“Pleasant and helpful staff.”

Helpful Report

Posted 6 years ago

“very professional ,helpful and knowledgeable”

Helpful Report

Posted 6 years ago

“Fantastic price and customer experience is great.”

Helpful Report

Posted 6 years ago

“Excellent service, excellent prices, cover new drivers, Blackbox does not restrict driving overal excellent company have now renewed my insurance with them again .”

Helpful Report

Posted 6 years ago

“Efficient friendly knowledgeable”

Helpful Report

Posted 6 years ago

“Really easy to renew as didn?t need to do anything unless I wanted to make changes and also gave me a really good price”

Helpful Report

Posted 6 years ago

“Great renewal price and low compulsory excess”

Helpful Report

Posted 6 years ago

“Excellent price, fab service, happy intelligent staff”

Helpful Report

Posted 6 years ago

“I have never had any issues with them and I have just renewed for my second year of insurance with them after securing a 50% saving on my first year due to my good driving record. I shopped around and no one can offer me a quote anywhere near Hastings SmartMiles so it is an absolute no-brainer. Their customer service team are always really easy to get hold of over the phone and are always really friendly and efficient at dealing with any queries. I don't even mind having a black box as I barely even think about it. The only thing that restricts me slightly is the 10pm curfew but I don't drive after 10pm very often so my record is still above 90%. I would definitely recommend Hastings SmartMiles to any young person looking for affordable insurance.”

Helpful Report

Posted 6 years ago

“Good communication. Good app to track your driving. Went over a very deep pothole once and they rang me to check I hadn?t been in a crash and was ok which I thought was fantastic, especially for young drivers. They even waited until I had parked. They did automatically renew insurance though so be careful however if you ring within 14 days they cancel it with no issues”

Helpful Report

Posted 6 years ago

“Amazing ?”

Helpful Report

Posted 6 years ago

“A very helpful, capable, professional company, with really good rates!”

Helpful Report

Posted 6 years ago

“Very helpful and efficient, was never kept on the phone for longer than needed, very good customer service skills.”

Helpful Report

Posted 6 years ago

“I would recommend them again. No problems at all with the service and good communication with updates and problems”

Helpful Report

Posted 6 years ago

“Really easy great price”

Helpful Report

Posted 6 years ago

“Really recommend! So easy to use and really knowledgable”

Helpful Report

Posted 6 years ago

“Excellent customer service and easy to access online.”

Helpful Report

Posted 6 years ago

“Brilliant service, offer a lot of time and support and are reasonably priced.”

Helpful Report

Posted 6 years ago

“The box is very sensitive for acceleration, but its still easy to maintain a high score with one area being low. Customer services were always very helpful.”

Helpful Report

Posted 6 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,998 reviews